System Administrator

About the role

Reporting to the Director of Managed Services and working on-site at a Client's site in El Dorado, Arkansas, you will play a pivotal role in maintaining and optimizing enterprise-level systems, implementing robust security measures, and managing IT projects.

Responsibilities

• Plan, test, and implement system upgrades to ensure high availability and performance.
• Maintain and optimize enterprise-level systems and networks.
• Implement and enforce robust security measures to protect client data and systems.
• Utilize Azure for cloud services and management and Hybrid Azure AD for seamless integration of on-premises and cloud directories.
• Implement and manage Group Policy Objects (GPO) and Intune Policies for centralized management and configuration.
• Handle escalated issues and provide expert-level troubleshooting and problem resolution.
• Ensure compliance with best practices and industry standards.
• Manage IT projects, ensuring they are delivered on time and within scope.
• Collaborate with the team or work independently on small projects with appropriate supervision.
• Aid in testing and documentation activities to streamline processes.
• Troubleshoot technical issues related to Microsoft's core business applications and operating systems.
• Ensure smooth functioning of backup, disaster recovery, and business continuity solutions.
• Communicate effectively with clients and team members, keeping them informed of incident progress and changes.
• Participate in regular team and client meetings, contributing to a collaborative work environment.
• Stay up to date with relevant technology, products, and services.
• Demonstrate a detail-oriented approach with excellent interpersonal communication skills, displaying a self-motivated and can-do attitude in all interactions.
• Respond to out-of-hours emergencies as needed.

Requirements

• Proficiency in deploying and managing server operating systems.
• Skilled in managing cloud services, especially Microsoft Azure.
• Knowledge of networking protocols, basic firewall management, and mid-level network architecture.
• Ability to use scripting languages like PowerShell, Bash, or Python for automated system maintenance.
• Capable of designing and implementing backup and disaster recovery solutions.
• Strong troubleshooting skills for diagnosing and resolving complex technical issues.
• Effective communication skills for translating technical information to non-technical stakeholders.
• Excellent written and verbal communication skills in English, enabling clear and concise communication with both clients and team members.
• Strong team player with a collaborative attitude, contributing positively to the work environment.
• Sharp analytical, problem-solving, and decision-making skills, ensuring efficient issue resolution.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field; substantial experience may substitute for formal education.
• Industry Certifications such as Microsoft O365/Azure Role-Based Certifications (or legacy equivalents), VMware Certified Professional (VCP).
• 3-5 years of experience in system administration, managing enterprise-level systems and networks.
• Experience with Microsoft 365 and Microsoft Azure.
• Experience with security measures, vulnerability assessments, and identity access management.

Pay

$80,000.00 - $100,000.00 per year