Materials Management Coordinator • Repair & Service

Responsibilities

• Pack, label, and prepare medical devices and components according to strict regulations.
• Create shipping labels (UPS/FedEx/DHL), prepare customs documents, and process everything within Oracle.
• Act as the gatekeeper. Inspect incoming goods, apply FIFO principles, document any damages, and handle all carrier correspondence regarding customs or missing paperwork.
• Liaise with parcel services and freight forwarders to ensure timely collections and deliveries.
• Precision Picking: Prepare spare parts for repairs and field service requests.
• System Integrity: Create and transact Move Orders in Oracle and perform regular inventory adjustments and cycle counting to keep our warehouse organized.
• Maintain flawless records of pack slips, invoices, and certificates.
• Provide key support to the QA and Trade Compliance teams.
• Develop and maintain excellent internal and external relationships.
• Support the Service Managers/Leaders as required.
• Effectively communicate quality related issues.
• Liaise with other international Service centers for exchange of information regarding logistical operations.
• Always present a professional image.
• Liaise with internal personnel/departments as requested by the Manager, Technical Support and Field Service.
• Always comply with company QA procedures and Guidelines.
• Comply with all other company procedures and guidelines.

Requirements

• Experience in a similar role.
• Good English language skills (desired).
• German language skills (required).
• Attention to detail.
• Attitude and ability to work independently as well as in a team.
• Hands-on mentality and willingness to perform physical tasks in the warehouse.
• Proficiency in Oracle (or similar ERP system) and iProcurement is a strong advantage.
• Excellent communication and interpersonal skills.

Qualifications & Interpersonal Skills

• As the position requires international liaisons, good English language skills are desired.
• German language skills are required (multilingual environment).
• Attention to detail.
• Attitude and ability to work independently as well as in a team.
• Hands-on mentality and willingness to perform physical tasks in the warehouse.
• Proficiency in Oracle (or similar ERP system) and iProcurement is a strong advantage.
• Excellent communication and interpersonal skills.