Materials Handler

About the role

This position is onsite at 61 Emerald Pl, Rock Hill, NY 12775. Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. You will find a culture guided by inclusion, talented peers, comprehensive benefits, and career development opportunities.

This is a full-time role (40 hours per week), Monday through Friday. Employees must have flexibility to work any 8-hour shift schedule during normal business hours of 8:00 am – 4:00 pm EST. On-the-job training is provided, with training hours aligned to your schedule.

Responsibilities

• Maintain appropriate inventory levels in designated supply areas, including clinical retrieval areas and stockrooms
• Ensure automated supply ordering system is prepared for ordering; manually place supply orders when warranted
• Receive supply orders from primary vendor and carriers (FedEx, UPS); verify correct box counts against shipper paperwork
• Inspect every received box and cross-reference contents against corresponding packing slips
• Record delivery information on daily package logs (date, parcel service, tracking number, purchase order)
• Stock designated supply areas across suites and cover coworkers' areas as needed; rotate stock to use supplies before expiration
• Report delivery discrepancies (shortages, overages, clerical errors) to Supervisor and Purchasing Department
• Process packing slips in supply database to confirm receipt and enable Accounting invoice payment
• Maintain walkabout oxygen tank supply and deliver to departments when replenishment is needed
• Promptly respond to emails and calls from clinical team requesting supplies or assistance within department scope
• Promote a positive, productive work environment through mature, responsible, professional, courteous, and respectful conduct toward employees, physicians, and patients
• Collaborate effectively: get along with coworkers, negotiate, instruct, supervise, persuade, speak with others, and respond openly to supervisor feedback
• Perform all duties in a manner that supports Core Values
• Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs, and increase customer satisfaction
• Follow written and oral instructions; complete routine tasks independently
• Complete annual compliance training (HIPAA, Privacy, Confidentiality, Non-Discrimination, Harassment, Integrity Statement) and sign agreements
• Ensure confidentiality of patient information per HIPAA guidelines and TEC policies
• Attend required training per TEC policies, DOSH, OSHA, L&I, and other state/federal regulations
• Maintain regular and predictable attendance
• Perform other duties as assigned

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• Valid New York driver's license
• Reliable form of transportation
• Experience in receiving, distribution, and computer use for record keeping
• Ability to lift up to 50 lbs
• Ability to provide coverage to five other locations in the market as needed
• Ability to work any full-time (40 hrs/week), 8-hour shift schedule, Monday–Friday, 8:00 am – 4:00 pm EST

Preferred Qualifications

• Experience working in a patient care area

Skills

• Ability to follow written and oral instructions
• Verbal communication skills
• Ability to perform routine, repetitive tasks continuously despite frequent interruptions
• Good judgment, problem-solving, and decision-making ability
• Ability to work efficiently amid ongoing distractions
• Effective collaboration with coworkers, nurses, physicians, and other staff
• Read, speak, understand, and write clearly in English
• Work with initiative, energy, and effectiveness

Pay

The salary for this role ranges from $16–$25 per hour based on full-time employment. Pay is based on factors including local labor markets, education, work experience, and certifications. We comply with all applicable minimum wage laws.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401(k) contribution

All benefits are subject to eligibility requirements.