Material Support Agent

About the role

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world! The Material Support agent is responsible for processing orders and parts at Hawaiian Airlines. As a member of the Hawaiian Airlines ‘ohana, this individual contributor role requisitions, receives, ships, warehouses, stores, disperses and records parts, equipment and supplies. This is a union represented position.

Responsibilities

• Prepares proper documents and enters all necessary transactions in Maintenance Inventory Management System (TRAX).
• Receives, unloads, unpacks, checks and identifies all incoming material.
• Stores all parts and material after ensuring proper packaging and labeling.
• Processes outgoing material.
• Assembles kits required for aircraft checks.
• Performs monthly shelf life checks and physical inventory counts.
• Performs other related duties as required.

Requirements

• Ability to learn and operate the Maintenance Inventory Management System (TRAX), and other computer systems as necessary.
• Must be able and willing to train and pass forklift certification.
• Must be able to demonstrate ability to type 30 WPM.
• Ability to lift up to 70 lbs.
• Must be able to bend, stoop, squat, reach and grasp.
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.
• Must obtain and maintain a valid SIDA badge for airport or maintenance hangar work.

Skills

• Previous experience with TRAX (preferred).
• Prior experience with inventory management (preferred).
• Experience in lean or other continuous improvement environments (preferred).

Benefits

• Free stand‑by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air.
• Comprehensive well‑being programs including medical, dental and vision benefits.
• Generous 401k match program.
• Annual bonus plans.
• Generous holiday and paid time off.

Pay

Starting Rate: USD $25.00/Hr.

Schedule

Flexible to work varied shifts including nights, weekends, and holidays.