Material Management Lead

About the role

Neuralink is creating devices that enable a bi-directional interface with the brain to restore movement to the paralyzed, restore sight to the blind, and revolutionize how humans interact with their digital world. The Supply Chain team in South San Francisco / Austin (on‑site) is scaling from low‑rate initial production toward mass production, owning material operations from dock to line: logistics and customs, receiving, incoming quality, inventory, kitting, and outbound clinical shipments.

Responsibilities

• Build, lead, and develop a team of shipping & receiving technicians, IQC technicians, and inventory specialists, scaling the organization as build rate grows
• Manage the operation through metrics: define, publish, and own KPIs for dock‑to‑stock cycle time, scan adherence, inspection turnaround, disposition cycle time, kitting SLA performance, and inventory accuracy
• Own end‑to‑end inbound logistics: shipment visibility, transportation management, shipping terms, and customs clearance, with proactive exception handling
• Deliver fast, measured dock‑to‑stock cycle times: barcoded intake, structured lot creation, and rigorous scan adherence standards
• Establish packaging and labeling standards with suppliers so every package arrives identifiable and ready for scan‑based intake
• Build and operate the incoming quality (IQC) program to a consistent SLA: risk‑based sampling plans, receiving inspection, COA/documentation verification, NCR intake, quarantine control, and rapid dispositions through MRB
• Partner cross‑functionally on non‑conformance dispositions and corrective actions, feeding incoming quality data into supplier scorecards
• Implement one unified inventory standard across all product lines: cycle counts, FEFO and shelf‑life control, and full traceability of movements and consumption, with a low‑friction experience for the teams consuming material
• Establish the production kitting pipeline: pull, verify, document, and stage kits within an agreed SLA window so shortages are identified and resolved ahead of build impact
• Own outbound shipment of products to meet customer and clinical needs
• Drive floor‑level adoption of internal inventory and manufacturing systems and partner with the software team to improve them
• Execute the material side of engineering change cut‑ins: identifying affected inventory, segregating obsolete material, and restaging kits

Requirements

• 5+ years in manufacturing operations, materials management, or production logistics, including direct experience building and leading teams
• A metrics‑driven approach to operations management: you set KPIs, run performance cadences, and use data to drive accountability and improvement
• A player‑coach leadership style: comfortable managing through your team day to day, and equally comfortable on the dock, in the inspection area, or running kitting when the operation requires it
• Quality systems fluency: sampling plans, MRB, NCR dispositions, and lot traceability in a regulated or high‑rigor environment (GMP / ISO 13485, aerospace, automotive, or equivalent)
• A track record of designing operational processes that scale: SOPs, SLAs, training programs, and the metrics to sustain them
• Experience driving adoption of inventory or warehouse systems (WMS, MES, ERP, or equivalent) with frontline teams

Qualifications

• Experience scaling operations through a production ramp (low rate initial production to volume, or startup to scale)
• Medical device, implantables, or other GMP manufacturing background
• Military logistics or operations leadership experience
• Experience with international shipping and customs, or shelf‑life and cold‑chain‑controlled material
• Prior ownership of incoming inspection or supplier quality programs

Benefits

• Opportunity to change the world and work with some of the smartest and most talented experts from different fields
• Growth potential; we rapidly advance team members who have an outsized impact
• Excellent medical, dental, and vision insurance through a PPO plan
• Paid holidays
• Commuter benefits
• Meals provided
• Equity (RSUs) – full‑time employees
• 401(k) plan – interns initially excluded until they work 1,000 hours
• Parental leave – temporary employees & interns excluded
• Flexible time off – temporary employees & interns excluded

Pay

Base Salary Range: $95,000 USD – $177,000 USD