Material Handler/Driver

Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has an opportunity to join our team. With over 470 distributor branches and 6 distribution centers across North America, we partner with major manufacturers like Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu to provide contractors with world-class products, technical expertise, and quality service. Relationship-building is central to our success, and we value the contributions of our customers, partners, and employees.

About the role

The Driver/Material Handler is responsible for receiving, filling, and shipping products accurately and efficiently, as well as ensuring the safe transport and timely arrival of products to customers and other store locations. This role involves a variety of warehouse functions, including driving, order fulfillment, inventory management, and equipment maintenance.

Responsibilities

• Receive, fill, and ship products accurately and efficiently.
• Safely transport products to customers and other store locations in a timely manner.
• Perform warehouse functions such as receiving, order fulfillment, product picking, wrapping, packing, stock replenishment, customer will call, and inventory cycle counts.
• Operate basic power equipment (e.g., electric pallet jack, walkie rider, sit-down forklift) safely to locate, put away, stack, and move products.
• Stock, fill bin boxes, face cartons, check for product mixing, and rotate product as needed.
• Monitor stock on shelves or bins and replenish from reserves.
• Unload trucks using forklift, pallet jack, electric pallet jack, or by hand.
• Inspect incoming shipments for damage, verify quantities, check packing lists, and complete necessary paperwork for discrepancies or reimbursements.
• Verify bar code labels and readable Johnstone stock numbers by scanning products, printing labels, and resolving discrepancies.
• Pick, pack, and stack orders to minimize damage, using scan guns and completing necessary paperwork.
• Document and label hazardous materials correctly, completing required paperwork.
• Prepare orders for shipment by palletizing, wrapping, loading trucks, and placing packing lists.
• Maintain accuracy and efficiency standards, following all standard operating procedures.
• Participate in inventory cycle counts and related projects.
• Assist in the maintenance and upkeep of warehouse machinery and equipment.
• Maintain a safe work environment by following safety rules, wearing protective equipment, and reporting concerns promptly.
• Access Material Safety Data Sheets (MSDS) as needed.
• Maintain required certifications (e.g., hazardous materials, forklift).
• Communicate professionally with customers and coworkers, demonstrating a helpful and courteous attitude.

Driving Responsibilities

• Maintain positive customer relationships by providing exceptional service, including accurate and timely deliveries.
• Serve as a key field contact for gathering customer service and delivery expectations.
• Safely operate company vehicles and equipment in compliance with DOT, state, federal, and company standards.
• Maintain cleanliness of the truck, cab, box, and assigned work areas.
• Perform routine inspections and preventative maintenance on vehicles/equipment; report defects or repair needs promptly.
• Load and unload trucks, verifying deliveries against sales and transfer orders.
• Prepare routes, follow schedules, and meet deadlines for delivery, shipping, and receiving tasks.
• Drive straight body vehicles (e.g., box trucks) to deliver supplies and equipment to customers or other Johnstone locations.
• Maintain communication with supervisors regarding expedited deliveries, traffic, safety, or customer issues.
• Record sales/delivery information, complete manifests with pictures, signatures, and returns using an iPad or manual methods.
• Return vehicles at the end of the day, ensuring they are fully fueled, secured, and all logs/paperwork are completed.
• Submit gas receipts, monies, vehicle inspection logs, and other required paperwork.

Requirements

• High School Diploma or GED.
• Valid driver’s license with a safe driving record, meeting all state and federal regulations for commercial motor vehicles.
• 1+ years of truck driving experience (26 ft vehicle or larger) or 1 year operating Johnstone equipment/vehicles under supervision.
• Experience operating forklifts and other warehouse equipment safely and competently.
• Forklift certification required (or willingness to obtain on the job).
• Ability to lift, push, pull, and maneuver large/heavy products or equipment within safety guidelines.
• Proficiency in reading maps and using mapping applications, GPS, mobile Proof of Delivery (POD) devices, RF equipment, and ERP software.
• Basic math skills (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals.
• Strong customer service skills, with the ability to demonstrate tact, diplomacy, and maintain relationships.
• Excellent verbal and written communication skills in English (multilingual skills are valued but not required).
• Ability to follow instructions, organize and prioritize work, and attend to details.
• Familiarity with warehouse/distribution center management systems and order picking processes.

Preferred Qualifications

• 6+ months of experience in a warehouse and/or distribution facility, preferably in HVAC/R or a related field.
• Experience with pickers, RF scanners, and inventory management systems.
• Knowledge of HVAC wholesale industry principles and practices.
• Previous experience with OSHA and safety regulations.

Pay

$45,000–$60,000 per year.