Material Handler

Tobin Scientific is a leading provider of cold chain, ambient storage, and transport & logistics services for the biopharma industry, and is one of the fastest growing companies in Massachusetts. Serving a diverse array of clients in life sciences, university, government, and more, we're recognized for our expertise in ensuring the safety and security of temperature-sensitive products during transport and storage. Our cGMP storage solutions are custom-built for the pharmaceutical and biotech industries, managing mission-critical consumables, equipment, raw materials, and finished goods with precision.

About the Role

We are seeking a Material Handler with strong attention to detail and high standards of customer service. This person will play an integral role ensuring our clients have the necessary materials to perform their duties without ever needing to request them. This role represents the front line for Tobin Scientific and will become a trusted counterpart among one of the world's leading scientific teams.

Responsibilities

• Receive shipments and follow the procedure of inventory tracking.
• Load and unload trucks using hand trucks, pallet jacks, or forklifts (if certified).
• Identify risks in inventory levels and needs for items with high lead-times.
• Coordinate with on-site team to ensure proper inventory transfer.
• Organize assigned areas, with the ability to initiate improvements with the end user in mind.
• Process deviations (i.e., damages, miscounts, etc.) according to provided SOP.
• Serve as a professional and reliable representative of the Tobin Scientific organization.
• Perform additional shipping and stocking tasks, as necessary.
• Perform job requirements safely with the required PPE.

Requirements

• Minimum education: High School diploma or GED.
• 2+ years in customer service with a strong track record of client satisfaction.
• Highly professional with a positive, solutions-oriented attitude.
• Excellent communicator, including providing and receiving constructive feedback.
• Adaptable and takes proactive measures to understand new skills or concepts.
• Can operate independently with minimal oversight and seek support when necessary.
• Follow provided SOP's and work procedures.
• Intermediate computer skills (exhibits ability to operate in inventory systems).
• Able to walk up to 5+ hours daily and lift 50 lbs.
• Pallet jack/lift truck operation experience a plus.

Work Environment

This position is primarily based in a warehouse and may require standing, walking, bending, and light lifting throughout the shift. The role involves working in temperature-controlled or refrigerated environments as needed.

Benefits

• Health, Vision, and Dental insurance.
• Basic and Supplemental Life Insurance.
• Long Term Disability.
• 401(K) Match.
• Unlimited Vacation.
• Weekly Pay.
• Referral Program.
• 9 Paid Holidays.
• Tuition Reimbursement.