Material Handler and ERP Super User

Position Summary

The material Handler / ERP (Aptean) Super User plays a key role in keeping coffee operations running efficiently and accurately. This position is responsible for handline green coffee, roasted coffee, and flavoring, while maintaining real-time accuracy in the Aptean ERP system. The role serves as both a hands-on material handler and the site expert for Aptean processes, ensuring green coffee loading, roasting, grinding, and flavoring teams follow correct system workflows for inventory movement, consumption and outputs.

Essential Functions

• Utilize a forklift and reach lift to transport materials efficiently and safely across the warehouse.
• Maintain a First-In/First-Out system to guarantee that expiry requirements are met without any spoilage.
• Support daily roasting, grinding and packaging schedules by ensuring materials are available and accurately tracked in Aptean.
• Assist in physical inventories and cycle counts, reconciling differences between physical and system quantities.

ERP (Aptean) Super User Responsibilities

• Serve as the go-to resource for Aptean transactions related to coffee production, roasting outputs, blend builds, packaging outputs, transfer and consumption.
• Train and coach team members on proper ERP usage and reinforce accountability for system accuracy.
• Troubleshoot data or transaction errors (missing outputs, incorrect inventory balances) and work with ERP/IT support teams to resolve.
• Audit material movement and ensure all transactions are completed daily to maintain live system accuracy.
• Partner with leads, supervisors, and planners to streamline workflows and eliminate manual or redundant processes.
• Participate in system testing, updates, and process improvement projects tied to Aptean enhancements.

General

• Perform general housekeeping tasks in and around storage areas daily, promoting cleanliness and organization.
• Continuously strive to improve processes and refine methods of job performance, seeking out opportunities for efficiency and effectiveness.
• Uphold and deliver safe, high-quality, and consistent products and services that not only meet but exceed the expectations of our valued customers.
• Adhere to the guidelines and requirements outlined in the General Safety Communication Program.
• Complete any additional duties or tasks that may be assigned, demonstrating flexibility and a willingness to contribute to the overall success of the team.

Education/Experience and Special Requirements

• High school diploma or equivalent preferred.
• Degree in supply chain, business or related field preferred.
• Experience in coffee roasting or food manufacturing preferred.
• Forklift, Reach Lift, Sit Down/Stand Up Lift Experience preferred.
• Hands-on experience with Aptean ERP or similar ERP such as SAP, Oracle, or Netsuite) required.

Basic Knowledge

• Basic Knowledge of Microsoft Word, Excel and Outlook required.

Physical and Mental Requirements

• Lift up to 50-75lbs occasionally.
• Attention to Detail.
• Able to Accurately Perform Repetitive Tasks.

Work Environment and Equipment

• This is a warehouse position inside a warm and dry facility.
• This position requires work in a warehouse roasting facility that requires constant standing on concrete floors, exposed to loud equipment noise and subject to coffee dust strong odors.
• Personal protection equipment and other Good Manufacturing Practices are mandatory.

Work Habits

• Regular attendance and promptness are required for this position.
• Some work may be required outside of the normal work week.