Master Social Worker Ambulatory Care

We’re proud that Banner Health has earned Great Place To Work® Certification™ for the third consecutive year. Our team has come together with the common goal: Make health care easier, so life can be better.

About the role

As the Master Social Worker, Ambulatory Care, you will see patients in the multi-specialty clinic setting. You will assist patients and families to identify resources in the community. The top candidate will support whole patient care/integrated care, help patients and families understand the disease process, identify support systems, and assist with resources to make informed healthcare decisions. You will work alongside a team of nurses and therapists to help patients utilize community resources.

This is a full-time, Monday-Friday 8:00am-5:00pm position at Torrington Community Hospital, a 25-bed critical access hospital. Evaluations and treatments are provided on a 1:1 basis, with an average of 8 patients per day, allowing documentation to be completed during the workday.

Torrington Community Hospital provides thoughtful medical care to residents in southeast Wyoming and bordering Nebraska communities. Recent expansion and remodel initiatives include digital mammography, a state-of-the-art emergency department, electronic medical records, and a computerized OB system designed to reduce complications during labor and delivery.

Responsibilities

• Develop, coordinate, and provide social work services to patients and families facing social, emotional, and situational stressors due to illness, injury, and/or disability.
• Aid in adaptation and empower patients and families to participate in the discharge planning process.
• Provide developmentally appropriate care, planning for safe discharge and continuity of care for all ages, including physically disabled, mentally ill, chronically ill, and terminally ill patients.
• Conduct assessments of functional and psychological needs, home situation, financial resources, and community resources.
• Assess social and emotional factors related to the patient’s illness, need for care, response to treatment, and adjustment to care.
• Formulate and adjust intervention plans acceptable to the patient, family, and healthcare team.
• Collaborate with healthcare team members to develop, manage, and communicate patient needs and discharge plans.
• Document all interventions in the patient medical record, including elements of the transitional care plan and discharge plan.
• Provide advocacy, assistance, support, counseling, and crisis intervention to patients and families.
• Facilitate hospital-sponsored support groups.
• Act as a liaison between the hospital and community to make resources available to patients and families.
• Maintain knowledge of Medicare, Medicaid, and other program benefits to assist patients with discharge planning.
• Apply knowledge of behavioral health theories, end-of-life dynamics, grief and bereavement counseling, substance abuse interventions, and support for victims of abuse, neglect, or violence.
• Provide professional education to staff and community.
• Gather and assess information, apply counseling and developmental theories, utilize diagnostic frameworks, and engage in collaborative treatment planning.

Requirements

• Master’s Degree in Social Work, Counseling, or related field (requirement based on business need and regulatory compliance).
• Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW), or MSW with requirement to become licensed within 6 months of hire date.
• Basic Life Support (BLS) certification for assignments in an acute care setting.
• Proficiency typically achieved with 3 years of acute care hospital experience.
• For Banner Registry and Travel positions: minimum of one year of experience in an acute care hospital setting within the past 12 months as a Social Worker MSW in the specialty area.
• Knowledge of government/community resources such as Medicare, Medicaid, long-term care, or other applicable services.
• Critical thinking skills, problem-solving abilities, effective communication skills, human relations skills, and time management skills.
• Ability to work flexible hours and take rotating call after hours in acute care settings.

Benefits

Our location in close proximity to the Black Hills, Rocky Mountains, and Denver offers a wide variety of lifestyle advantages, including small-town charm and limitless recreational activities.

Schedule

Full-time, Monday-Friday, 8:00am-5:00pm.