Master Service Technician

Responsibilities

• Performs the necessary technical services at customer sites for installation, and/or servicing of products.
• Travel will be required.
• Trouble shoot and repair as needed.
• Render on-site and phone technical assistance.
• Provide accurate and timely reporting according to company guidelines for expense reports, mileage reports, Field Service Reports, Service Tickets, Timesheets, etc.
• Focus on personal development within the required work schedules.
• Operate in a safe manner in accordance with published safety guidelines.
• Report all work related accidents or injuries within 24 hours to the appropriate personnel.
• Contribute to team effort by accomplishing related results as assigned.

Qualifications

• Technical Qualifications - Basic reading, writing, and arithmetic skills.
• Basic Mathematical & Analytical Skills - Performing operations in adding, subtracting, multiplying, and dividing.
• Will require proper coordination, and motor skills to work with power/hand tools.
• Clean Driving Record & Valid Driver's License.
• Active Listening - Giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify potential problems and solutions.
• Reading Comprehension - Understanding written sentences and paragraphs in work-related contexts.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
• Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong.
• Speaking - Talking to others to convey information.
• Personal Accountability - A measure of the capacity to be answerable for personal actions; accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others.
• Teamwork - The ability to work effectively and productively with others.
• Time Management - Managing one's own time and the time of others.
• Safety - Practices safe work habits and encourages others to do the same.
• Knowledge of relevant policies and procedures to promote effective safety operations.
• Dependability - Consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.