Master Service Technician

Responsibilities

• Diagnose and repair complex automotive systems including engines, transmissions, drivability, electrical, steering, suspension, brakes, and HVAC
• Perform advanced diagnostics using manufacturer-specific and electronic diagnostic tools
• Complete repairs efficiently and accurately according to repair orders and manufacturer standards
• Test-drive vehicles before and after repairs to ensure quality and safety
• Communicate diagnostic findings, repair recommendations, and technical guidance to Service Advisors
• Aid in mentoring and supporting entry-level and experienced technicians as needed
• Complete warranty repairs in accordance with manufacturer specifications
• Maintain a clean, organized, and safety-focused work environment
• Stay current on manufacturer updates, technical service bulletins, and evolving automotive technologies

Qualifications

• Previous automotive dealership experience required
• ASE Master Technician certification preferred (or equivalent manufacturer certifications)
• Strong expertise in advanced diagnostics and complex repairs
• High school diploma or equivalent
• Excellent problem-solving, diagnostic, and troubleshooting skills
• Strong communication skills with a customer-focused mindset
• Ability to operate advanced electronic diagnostic equipment
• Basic computer proficiency
• Team-oriented, professional attitude with leadership capability
• Willingness to submit to a pre-employment drug screen and background check

Physical Requirements

• Ability to lift up to 35 pounds
• Ability to stand for extended periods
• Ability to crouch, kneel, bend, and work in confined spaces
• Strong fine and gross motor skills for operating tools and equipment
• Ability to work in varying lighting conditions and with digital screens

Technician-Focused Benefits

• State-of-the-art shop with the latest technology and equipment
• Highly productive, well-organized service department with consistent workflow
• Uniforms provided
• ASE and state inspection certification reimbursement
• All manufacturer training expenses paid
• Continued education through advanced hands-on and web-based training
• Competitive pay based on experience, certifications, and skill level
• Clear advancement opportunities into leadership or specialized technical roles

Comprehensive Benefits Package

• Health, medical, and dental insurance
• 401(k) retirement plan
• Paid time off and vacation
• Flexible work schedules
• Employee vehicle purchase program
• Family-owned and operated with a strong team culture
• Long-term job stability and growth opportunities