Master Service Technician

About the role

We are seeking an experienced Automotive Technician to join our dynamic team. You will be responsible for diagnosing and repairing a variety of vehicle systems, performing scheduled maintenance, and communicating effectively with customers and colleagues.

Responsibilities

• Diagnose and repair vehicle systems using specialized tools and diagnostic software.
• Execute repairs on engines, transmissions, brakes, suspension, steering, air conditioning, and electrical systems, adhering to manufacturer specifications and industry best practices.
• Complete scheduled maintenance services and factory recalls, ensuring accuracy and efficiency.
• Document services performed and communicate findings to Service Advisors.
• Communicate findings clearly to service advisors, advise on additional necessary repairs or maintenance, and maintain transparency with customers.
• Maintain operational excellence by adhering to dealership and OEM procedures, keeping tools and equipment properly stored and maintained.
• Collaborate with fellow technicians, parts team members, and service advisors to ensure a smooth workflow.
• Continuously learn and stay updated with the latest automotive technology and repair techniques through training and certification programs.
• Share knowledge with junior technicians and foster a culture of continuous improvement.

Requirements

• 3-5+ years of experience as an Automotive Technician in a dealership or reputable independent shop.
• Foundation knowledge of automotive systems, including engine, brakes, and tires.
• Familiarity with a wide range of vehicle makes and models is a plus.
• ASE certifications are highly preferred, with a focus on areas relevant to your specialization.
• OEM-specific training and certifications are a significant plus.
• Proven ability to diagnose and repair complex automotive issues.
• Expertise in using diagnostic software and specialized tools.
• Strong problem-solving and critical thinking skills.
• Excellent communication and time management skills.
• A strong commitment to quality and attention to detail.
• Ability to work efficiently in a fast-paced environment while maintaining high standards.
• Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently.

Qualifications

• Must be able to read, write, speak, and understand English.
• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must have a clean driving record with no more than two moving violations or DUI’s in the last three years.
• The physical environment requires the employee to work both inside and outside in various weather conditions.
• May be required to work overtime and weekends.
• Frequent standing and sitting with varying periods of each.
• May at times require working different shifts.
• Lift up to 60 pounds frequently.
• Walk up to three miles each day.

Benefits

• Full-time position with a competitive hourly wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy, both physically and mentally.
• Opportunities to expand your skillset and share your knowledge with others across the organization.
• A seat in one of the fastest-growing companies in the country.
• Promotions from within, with a start-up atmosphere allowing for varied and rapid career development.

Other Requirements

• To be able to do your job at Carvana, there are some basic requirements we want to share with you.
• Must be able to read, write, speak and understand English.
• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must have a clean driving record with no more than two moving violations or DUI’s in the last three years.
• The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
• May be required to work overtime and weekends.
• Frequent standing and sitting with varying periods of each.
• May at times require working different shifts.
• Lift up to 60 pounds frequently.
• Walk up to three miles each day.