Master Security Technician

About the Role

MCA, a trusted advisor for wireless communications, data, and security, is seeking an experienced Master Security Technician in Columbia, SC to support our fast-growing Security division. We value service, growth, teamwork, and safety, and welcome veterans as a Military Friendly Employer. Join us and become part of the MCA family, where we prioritize both work and enjoyment.

Responsibilities

• Installing and servicing physical security systems/platforms, including CCTV, access control systems, intrusion detection, communications, and other low-voltage systems.
• Diagnosing and troubleshooting system issues.
• Training and mentoring others within the team.
• Working as a valued team member on projects/installations to deliver quality results to customers.
• Maintaining awareness of new and emerging technologies and their potential application on client engagements.
• Working with trades and subcontractors assigned to projects.
• Serving as a lead technician on smaller projects/installations.

Requirements

• Minimum 2+ years of experience with the installation and service of enterprise-level physical security systems and platforms (Access Controls, CCTV, Intrusion/Burglar, etc.).
• Proficiency in device installation, headend equipment, cabling, and connecting them to the network.
• Basic understanding of networking and programming.
• Ability to oversee and train others on device installation.
• Demonstrated ability to use test equipment to verify installation.
• Ability to troubleshoot basic issues across various enterprise-level systems.
• Ability to obtain appropriate licensure.
• Strong written and oral communication skills.

Work Environment and Physical Requirements

The role requires working inside and outside in varying conditions (heat/cold, wet/humid, dry/arid). Physical demands include:

• Frequent standing, walking, sitting, and use of hands to handle tools or controls.
• Reaching with hands and arms, climbing stairs, and talking or hearing.
• Utilizing personal protective equipment to prevent exposure to hazardous materials.
• Lifting (overhead, waist level) from the floor, bending, and frequent near-vision use for reading and computer tasks.
• Handling semi-frequent stressful conditions (cardiovascular).
• Frequent work in outdoor weather conditions.
• Moving equipment weighing up to 50 pounds.
• Occasional ladder use and operation of a motor vehicle.
• Positioning self to maintain computers or other equipment as needed.

On-call for critical systems maintenance may be required. First shift hours are Monday–Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.

Travel

Travel as necessary to support company and customer needs.

Benefits

• Medical, Dental, and Vision coverage.
• 401K retirement plan.
• Paid Time Off (PTO) and Holiday Pay.
• Education Incentives.

About MCA

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Our customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. We offer turn-key systems, products, and services, including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks.

As the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to provide an extensive portfolio of products and technologies. Our culture is built on the MCA Way: Service First, Growth, Teamwork, and Safety. We believe our best work can be fun and foster an inclusive environment that celebrates diversity.