Master Schedule Builder - Physician Services - Full Time

Position Summary

Responsibilities

• Define and maintain scheduling encounter form print rules based on provider and visit type.
• Develop a working knowledge of the scheduling system.
• Enter and maintain scheduling form letters in system.
• Evaluate and assess master schedule requests by comparing request to current master schedule in effect:
• Analyze for increases or decreases in patient appointment slots.
• Evaluate for optimal schedule design and ease of scheduling based on schedule needs.
• Analyze for schedule conflicts and optimum visit type designation.
• Provide recommendations, when necessary, to create effective master schedules.
• Field calls from schedulers and provide application-support assistance as needed.
• Troubleshoot problems.
• Work with GHS MIS help desk as needed.
• Maintain a working knowledge of master schedule system rules in order to create and make changes to physician master schedules.
• Apply system rules when creating or changing master schedules.
• Maintain scheduling dictionaries as needed.
• Manage requests for background printer locations of encounter forms and pull slips.
• Obtain administrative approval for all requests.
• Perform day-to-day Teleminder job operation.
• Perform system upgrade testing.
• Prioritize work requests based on level of importance and/or necessity.
• Process requests accordingly.

Qualifications

• Associates degree preferred.

Other Duties

• Coordinate scheduling system implementation in new offices.
• Work with appropriate office manager to facilitate implementation.
• Work with training coordinator to arrange end-user training.
• Earnestly ensure appropriate Teleminder data elements are recorded as new physicians are entered into the scheduling system.
• Maintain exclusions list with GHS MIS department.
• Meet with new physicians during or orientation period to discuss and review master schedules and orient to appointment scheduling process within organization.
• Supervise schedule building staff.
• Meet with physicians, managers, schedulers, etc. to assist with schedule changes and schedule organization.
• Identify optimal system solutions to enhance appointment scheduling process.
• Troubleshoot and resolve scheduling system problems.

Pay

The pay range for this position is $17.50-$27.15/hr, DOE.