Master Diesel Tech-Mechanic

About the role

Our Truck Service team is comprised of nearly 3,000 highly skilled technicians spanning coast to coast. As a Master Technician, you will train new technicians in providing accurate, efficient service to customers through troubleshooting, diagnosing, and repairing heavy‑duty trucks and trailers. Technicians ensure we return every traveler to the road better than they came.

Responsibilities

• Work in a fun, trusting environment focused on providing great service where customer expectations are exceeded.
• Maintain extensive knowledge of the products we sell and the services we provide.
• Diagnose wear conditions and, together with TSA or Manager, make recommendations to customers.
• Complete repairs within your capabilities and as written.
• Facilitate and train new‑hire technicians using a prescribed curriculum.
• Partner with the management team to identify training opportunities for new hires.
• Encourage training completion and compliance.
• Understand and promote Truck Service Standard Services and specialized customer programs.
• Follow safety guidelines and report potentially unsafe situations caused by team members and/or customers.

Requirements

• Good verbal and written communication skills.
• Minimum of 2 years of verifiable truck service experience (preferred).
• All seven heavy‑duty ASE certifications (T2–T8) and the L2 certification.
• Strong desire to mentor and train others.
• Basic computer skills.
• Ability to work flexible hours, including nights, weekends, and some holidays, in interior and exterior conditions.
• Valid driver’s license.

Benefits

• Competitive wages.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Tuition reimbursement.
• On‑site meal discounts.
• Discounts on technology, travel, food, and fuel.
• Opportunity for growth and advancement with company‑paid training.

Pay

Pay range: $20.00 – $24.00 per hour. The actual rate depends on responsibilities, duties, experience, and skills.

Schedule

• Flexible hours, including nights, weekends, and some holidays.
• Work in interior and exterior conditions as needed.

Physical Demands

• Regularly required to talk and hear.
• Occasionally required to lift up to 50 lb and/or move heavy objects.
• Occasional standing, walking, kneeling, stooping, bending, crouching, crawling, climbing, and repetitive leg use.
• Vision requirements: close, distance, color, peripheral, depth perception, and ability to adjust focus.

Work Environment

• Exposure to outdoor elements in all seasons.
• Occasional exposure to fumes, particles, moving mechanical parts, and vibration.
• Noise level can be loud at times.
• Potential exposure to dirt, dust, grime, grease, oil, gas, high‑concentrated cleaning solutions, etc.