Massage Therapist

About the role

The Massage Therapist is responsible for delivering exceptional, customized massage experiences that reflect the spa’s luxury standards and wellness philosophy. This role requires advanced technical skill, intuitive guest care, and a commitment to service excellence. Therapists serve as ambassadors of the spa, creating restorative experiences that exceed guest expectations while maintaining professionalism, discretion, and warmth.

Responsibilities

• Deliver consistent, high-quality massage services aligned with the spa menu and brand standards
• Conduct thorough guest consultations to personalize each treatment
• Educate guests on services, enhancements, and home-care recommendations
• Maintain a calm, welcoming presence before, during, and after treatments
• Perform a variety of massage modalities (e.g., Swedish, Deep Tissue, Prenatal, Sports, Hot Stone)
• Maintain proper body mechanics and self-care practices
• Accurately document guest preferences and treatment notes
• Adhere to all state licensing requirements and sanitation standards
• Prepare treatment rooms to spa standards, including sanitation, ambiance, and supplies
• Maintain cleanliness of treatment rooms and shared spaces
• Support spa operations through opening and closing duties as assigned
• Collaborate respectfully with spa colleagues, leadership, and hotel departments
• Recommend enhancements and retail products in a consultative manner
• Support spa promotions and seasonal offerings
• Contribute to guest retention through memorable, personalized service
• Perform any other duties as assigned

Requirements

• High school diploma or equivalent required
• Current Texas Massage Therapy License required
• Minimum 2 years of experience in a luxury spa, resort, or high-end wellness environment required

Qualifications

• Experience working in a Forbes-rated spa or luxury hotel environment preferred

Skills

• Strong knowledge of anatomy, physiology, and massage techniques
• Professional demeanor with excellent communication skills
• Ability to stand for extended periods and perform physically demanding work
• Flexible availability including weekends and holidays
• Ability to work varied shifts based on business needs
• Ability to perform massage services for extended periods
• Ability to stand, walk, bend, and lift in accordance with spa operational requirements

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401(k), Paid Leave, and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee Assistance Program
• Tuition Reimbursement
• And many more