Massage Therapist
About Woodhouse
Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care and modern luxury. Offering signature massages, facials, body treatments, and more, Woodhouse provides guests with a holistic approach to wellness that lasts long after they leave the spa. With 90+ locations nationwide, Woodhouse is the gold standard of neighborhood spas, powered by a commitment to an unparalleled spa experience that focuses on total well-being.
Purpose
Massage Therapists play a crucial role in enhancing the overall spa experience by providing exceptional massage and body treatments using an assortment of therapeutic approaches. Massage Therapists must be personable with nurturing qualities, attentive to the guests' needs, and have a passion for wellness in a luxury spa setting.
Responsibilities
- Obtain the education and licensure required to perform bodywork services within the state of employment.
- Perform massage therapy and body treatments according to the treatment protocols provided.
- Welcome each guest and properly introduce yourself.
- Prepare the guest for services according to the treatment protocols and review the guest’s intake form for valuable information.
- Perform up to a combination of 7-8 different massages/body treatments per day.
- Educate the guest about the benefits of the service(s) performed.
- Offer enhancements that pair with the guest’s chosen massage/body treatment and educate them on the benefits of the enhancer(s).
- Educate the guest on the products used during the service and recommend retail home care products, explaining proper usage.
- Communicate current spa promotions to guests.
- Allow the guest to relax by speaking only when spoken to.
- Document pertinent guest information in their records.
- Maintain organization of the treatment rooms and preparation areas.
- Follow all Woodhouse Spa policies and perform all Woodhouse service offerings and Signature protocols.
- Ensure proper lighting, music, cleanliness, and aromatherapy are present in the treatment environment.
- Support the needs of the team and the location.
- Maintain proper care of spa tools and equipment.
- Ensure safety, sterilization, and sanitation procedures are followed.
- Communicate with staff and management to ensure the location runs smoothly and according to the schedule.
- Maintain professionalism and discretion at all times.
- Renew licensure as required by the state prior to the license expiration date.
- Obtain continuous education per state licensing requirements and/or Woodhouse Spa requirements.
- Protect the Woodhouse Spa brand.
- Perform other duties as assigned.
Qualifications
- Maintain a current Massage license in the state of practice.
- Excellent communication skills.
- Able to assess the needs and wants of guests.
- Exceptional time management skills.
- Work efficiently to solve problems in the moment.
- Available to work weekend, evening, and holiday hours.
- Neat and professional appearance that follows Woodhouse Spa dress code.
Benefits
- Safe Harbour 401(k) with up to 4% company match.
- Employee Discount Program for Spa Services at corporately owned Woodhouse Day Spas.
- Employee Assistance Program to support mental well-being.
Pay
The pay rate when in service ranges from $22-$26 per hour plus gratuity. The pay rate when out of service ranges from $11-$12 per hour. Full details of the pay structure and performance expectations will be reviewed by spa management.
Schedule
This role requires availability to work a schedule that accommodates the needs of the business, which may include days, evenings, and/or weekends.
Work Environment & Physical Requirements
This role requires physical strength to stand on feet for long hours and the ability to lift up to 50 lbs.