Massage Therapist
Saratoga Hot Springs Resort · Saratoga, WY · 1 mo ago
Full-time
About the role
We are looking for a massage therapist to join our spa team. This is a great opportunity for a motivated individual to work alongside a great team.
Responsibilities
- Always maintain a professional appearance, adhering to departmental grooming standards, in full uniform.
- Practice professionalism in every situation with co-workers, guests, and management, treating each person with respect and integrity.
- Greet all arriving and departing guests.
- Maintain the confidentiality policy for all guests and members.
- Receive and respond to all guest concerns, comments or complaints with discretion and urgency.
- Inquire as to the guest experience and level of satisfaction with treatments and services.
- Perform 30--90-minute services and treatments to clients by appointment.
- Guide clients through service offerings and determine which services would benefit them most.
- Take a detailed client prescreen and note any health conditions or determine any client contraindications.
- Evaluate clients to determine painful or stressed areas of the body
- Follow all procedures and guidelines while administering massage therapy. I.e., adhere to draping policy, refer guests with medical problems to their physicians, adhere to time length and treatment protocols when administering treatments.
- Advise clients on stretching, strengthening or relaxation methods
- Suggest future massage appointments and regime to clients.
- Perform prep work, properly clean and restock room as required.
- Remain current with all staff certifications and licenses.
- Work individually with guests and members.
- Other duties as assigned.
Qualifications
High School Dipl