Mass Tort and Complex Casualty - Complex Claims Director

About the role

Join us as a Mass Tort and Complex Casualty - Complex Director to play your part in that transformation. You'll work with some of the best claims and underwriting minds in the industry addressing challenging claims and sophisticated coverage issues, and helping our businesses develop products to address the rapidly evolving risk environment. Grow your career at the forefront of Casualty insurance. In Mass Tort and Complex Casualty Claims, we strive to live AIG's corporate values: Take Ownership, Set the Standard, Win Together, Be an Ally, Do What's Right.

What you will do

As a seasoned industry professional, in this role you'll deal with sophisticated litigation and coverage issues, including long-tail bodily injury and property damage exposures, claims arising under Coverage B of Primary/Excess CGL policies, as well as environmental and toxic tort claims. You'll handle emerging risks; this team has been at the forefront of managing exposures from PFAS, opioids, and other cutting-edge issues. You'll also be a coverage resource for Casualty adjusters, managers and underwriters. You'll be supported by a management team that's deeply invested in achieving the right outcomes for claims and that's also invested in your success:

• Evaluate coverage on sophisticated insurance products
• Hire and manage counsel to help evaluate coverage and to defend our insureds
• Assess damages with support of outside experts
• Evaluate financial impact to AIG and to our insureds
• Formulate and execute strategies for favorable claim resolution; negotiate with insureds and third parties
• Advise business partners concerning exposures and concerning potential product changes and enhancements
• Advise claims and business leaders on emerging risks

Qualifications

• 6+ years of Legal, Insurance, Construction Defect or Environmental experience preferred
• The ability to handle complex claims involving diverse coverage issues related to GL and Environmental policies
• Strong analytical and organizational skills, along with excellent communication, negotiation and investigation skills

Pay

• For positions based in New Jersey, the base salary range is $96,000-$129,000
• For positions based in Illinois, the base salary range is $104,600-$127,600 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan

Benefits

A summary of benefits can be viewed here: 2026 Benefits Overview

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Schedule

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.