Mass Tort and Complex Casualty - Complex Claims Director

About the role

Join us as a Casualty Coverage and Mass Tort Complex Director to play your part in transforming the way we help customers manage risk. You'll work with some of the best claims and underwriting minds in the industry, addressing challenging claims and sophisticated coverage issues, and helping our businesses develop products to address the rapidly evolving risk environment.

Responsibilities

• Deal with sophisticated litigation and coverage issues, including long-tail bodily injury and property damage exposures, claims under Coverage B of Primary/Excess CGL policies, and environmental and toxic tort claims.
• Handle emerging risks; this team has been at the forefront of managing exposures from PFAS, opioids, and other cutting-edge issues.
• Be a coverage resource for Casualty adjusters, managers, and underwriters.
• Evaluate coverage on sophisticated insurance products.
• Hire and manage counsel to help evaluate coverage and defend our insureds.
• Assess damages with support of outside experts.
• Evaluate financial impact to AIG and to our insureds.
• Formulate and execute strategies for favorable claim resolution; negotiate with insureds and third parties.
• Advise business partners concerning exposures and potential product changes and enhancements.
• Advises claims and business leaders on emerging risks.

Requirements

• 6+ years of Legal, Insurance, Construction Defect or Environmental experience preferred.
• The ability to handle complex claims involving diverse coverage issues related to GL and Environmental policies.
• Strong analytical and organizational skills, along with excellent communication, negotiation, and investigation skills.

Qualifications

• Experience in handling complex claims involving diverse coverage issues related to GL and Environmental policies.
• Strong analytical and organizational skills, along with excellent communication, negotiation, and investigation skills.

Skills

• Ability to handle complex claims involving diverse coverage issues related to GL and Environmental policies.
• Strong analytical and organizational skills.
• Excellent communication, negotiation, and investigation skills.

Benefits

A summary of benefits can be viewed here: 2026 Benefits Overview.

Pay

For positions based in New Jersey, the base salary range is $96,000-$129,000. For positions based in Illinois, the base salary range is $104,600-$127,600 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.

Schedule

AIG provides a flexible work arrangement to support in-person collaboration as a vital part of our culture.