Marshall I Pickens Unit Secretary- South Wing Day Shift

About the role

Inspire health. Serve with compassion. Be the difference.

Under the direction of a Registered Nurse, provides excellent customer service while providing clerical and administrative services. Performs general reception duties at the nurse's station including greeting visitors and responding to patient calls. Monitors, orders and stocks supplies. Maintains a safe work environment for patients, visitors, and staff. Establishes and maintains excellent rapport with Registered Nurses, providers, hospital staff, patients, families, and visitors.

Location: Marshall Pickens Hospital, Nursing Service Unit B.

This is a non-management position reporting to a supervisor, manager, director, or executive.

Responsibilities

• Performs effective customer service skills, including responding to patients, family, and staff with kindness, courtesy, professionalism, and efficiency; walking visitors to their destination; answering phones/intercoms in a friendly manner.
• Participates in patient care rounding in collaboration with unit staff, including daily introductions to patients/families using AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager.
• Unit operation responsibilities: daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person.
• Provides administrative and clerical support as needed for the unit, including data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
• Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
• Performs other duties as assigned.

Requirements

• Education: Unit Secretary training program or unit-based on-the-job training.
• Experience: No experience required.
• In lieu of Unit Secretary training: 6 months experience in a related healthcare setting or field or as an Administrative Assistant.
• In lieu of a US training course or 6 months healthcare or clerical experience: completion of nursing fundamentals course.

Schedule

Night shift (United States of America).