Marriott Laguna Cliffs Resort - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills, whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart actions.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Property Information

Laguna Cliffs Resort & Spa is perched atop the cliffs of Dana Point overlooking the Pacific Ocean. It features 2 year-round heated swimming pools with child-friendly zones, a restaurant, full-service spa, and an indoor/outdoor lounge. Beach and harbor access are just 1,500 feet away. Each contemporary guest room includes a flat-screen TV, Bluetooth compatible Tivoli radio, coffee machine, and plush robes. Ocean view rooms are available.

Application

Application deadline for Colorado positions: Position is Part Time.