Marketing Specialist
About US
We are an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas. Our team consists of approximately 450 people. Our products are sold through various channels including TV (Cable, satellite, Telco's and OTA's), our website, OTT, marketplaces, and social media. We are the US retailing unit and subsidiary of Vaibhav Global Limited (VGL), a publicly listed company in India. VGL Group also operates in the UK (Shop TJC) and Germany (Shop LC, Germany). VGL Group is vertically integrated, owning its own manufacturing and sourcing units in India, China, Indonesia, and Thailand. We support our community and protect the environment by donating one nutritious meal to a school-going child in India, the US, the UK, and Germany for each item sold through all our platforms. Your Purchase Feeds… has provided over 50 million meals to kids in need since its inception.
About The Role
We are seeking a highly organized, data-driven, and execution-focused Marketing Specialist to join our Austin team. This role is ideal for someone who excels at translating marketing strategies into action, managing multiple initiatives simultaneously, and using analytics to drive continuous improvement. Key responsibilities include planning, coordinating, and executing recurring customer-facing events, such as our flagship Gem Fest events held approximately every other month. The successful candidate will combine strong project management skills with a passion for creating exceptional customer experiences and delivering measurable business results.
Key Responsibilities
- Execute integrated marketing campaigns across digital, social, email, retail, and event channels.
- Cook up campaign timelines, assets, approvals, and cross-functional stakeholders to ensure flawless execution.
- Support the creation and deployment of promotional materials, customer communications, and marketing collateral.
- Manage marketing calendars and ensure projects are delivered on time and within budget.
- Lead the planning and execution of recurring Gem Fest events and other local marketing initiatives.
- Cook up event logistics, timelines, budgets, and on-site execution.
- Develop post-event reports, capturing performance metrics, customer insights, and recommendations for improvement.
- Monitor and analyze marketing campaign performance across channels.
- Track key metrics including customer acquisition, engagement, conversion, event attendance, and ROI.
- Build dashboards and reports to provide actionable insights to marketing leadership.
- Identify opportunities to optimize campaigns and improve marketing effectiveness through data-driven decision-making.
- Partner with merchandising, creative, digital, customer experience, and operations teams to ensure alignment and execution excellence.
- Support new marketing initiatives and pilot programs through structured project management and reporting.
Qualifications
- 3–5 years of experience in marketing, campaign execution, event marketing, or related roles.
- Strong project management and organizational skills with exceptional attention to detail.
- Experience coordinating events, trade shows, customer engagement programs, or promotional campaigns.
- Strong analytical skills with the ability to interpret data and translate insights into actions.
- Proficiency with Excel, marketing analytics platforms, and reporting tools.
- Excellent communication and stakeholder management skills.
PREFERRED EXPERIENCE
- With CRM, email marketing, and marketing automation platforms.
- Familiarity with Google Analytics, Power BI, Tableau, or similar reporting tools.
- Experience in retail, e-commerce, consumer products, luxury goods, jewelry, or lifestyle brands.
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
What Success Looks Like
- Seamless execution of marketing campaigns and customer events.
- Successful delivery of Gem Fest events that drive attendance, engagement, and revenue.
- Consistent use of analytics to improve marketing performance and customer outcomes.
- Strong collaboration across teams and proactive ownership of key initiatives.
- A reputation for reliability, attention to detail, and getting things done.
Ideal Candidate Profile
- You are equal parts operator and analyst—someone who loves bringing ideas to life, thrives in a highly collaborative environment, and uses data to make smarter decisions.
- You are energized by events, passionate about execution excellence, and take pride in delivering experiences that customers remember and business leaders can measure.
Physical Requirements
- Remaining in a stationary position, often standing or sitting for prolonged periods.
- Moving about to accomplish tasks or moving from one workplace to another.
- Adjusting or moving objects up to 40 pounds in all directions.
- Repeating motions that may include the wrists, hands, and/or fingers.
Benefits Of Working At Shop LC
- 100% Company paid, employee-only medical, dental, vision, and life insurance.
- 4% 401(k) matching Micro-enterprise profit sharing
- Up to 15 days of PTO & vacation time, maternity/paternity leave, company-covered short-term & long-term disability, paid training time, paid volunteer time, 7 paid holidays
- Corporate discounts, employee sales, Employee Assistance Program
- Tuition reimbursement and scholarship (for dependents going to college)
- A great work environment, where you will learn, be challenged/supported and given projects that reflect your interests, and you can own/take pride in!