Marketing, Social Media & Partnerships Coordinator

About the role

TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. We help members resolve billing issues, coordinate with providers, understand benefits, and save time and money. Our mission is to make healthcare navigation feel more human, more clear, and far less stressful.

Job overview

We are growing quickly and building a marketing function that can bring the TouchCare story to life across social platforms, podcasts, digital communities, forums, events, partnerships, and content channels.

Responsibilities

• Plan, create, and schedule social media content: develop engaging content for LinkedIn, Instagram, Facebook, TikTok, YouTube, and other relevant media outlets. Create posts, reels, graphics, short-form video, carousels, captions, and campaign assets.
• Support podcast content and promotion: assist with podcast topic research, guest prep, episode promotion, short clips, quote graphics, captions, and repurposing long-form conversations into bite-sized social content.
• Engage across digital communities and forums: monitor relevant industry forums, social conversations, online communities, and media channels to identify opportunities for thoughtful engagement and brand visibility.
• Capture and edit photo and video content: support onsite, event, team, and campaign content creation using tools like Canva, Figma, CapCut, InShot, or similar platforms.
• Aid in email and campaign execution: help draft, design, schedule, and organize email campaigns, newsletters, event promotions, and content distribution.
• Support partnerships and co-marketing: help identify partnership opportunities, support co-branded content, coordinate partner promotion, and keep track of relationship-driven marketing activity.
• Research trends and content ideas: stay current on social trends, healthcare and benefits topics, podcast formats, competitor activity, and emerging platforms.
• Support events and thought leadership: assist with webinars, broker events, internal content moments, event recap content, speaker promotion, and post-event social coverage.
• Keep the content engine organized: maintain content calendars, asset folders, posting schedules, deadlines, approvals, and basic performance tracking.

What we value

• High-performing, creative people who are excited to dig into problems, bring ideas forward, and help build something meaningful.
• A self-starter who can bring positive energy, communicate clearly, and take ownership of their work.

Why join us

• Real growth: get a front-row seat to a high-growth healthcare company building a stronger marketing engine.
• Hands-on experience: create real content across social, podcast, forums, events, email, partnerships, and digital channels - not just busywork.
• Mission-driven work: help tell the story of a company making healthcare easier for members, employers, and partners.
• Creative runway: bring ideas, test formats, learn what works, and help shape how TouchCare shows up in market.
• Team exposure: work with marketing, sales, partnerships, operations, and leadership in a collaborative environment.

Compensation

The salary range for this role is $50,000-$65,000 based on experience, skills, and qualifications.

Benefits

TouchCare offers a competitive benefits package, including medical, dental, vision, paid time off, parental leave, and other company-sponsored benefits.

Location

This role is based in our Stamford, CT headquarters and is expected to be onsite 5 days per week. Candidates must be able to reliably commute to Stamford, CT for the required onsite schedule.

TouchCare is an Equal Opportunity Employer

We are committed to building a diverse and inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.