Marketing Services Manager

Job Summary

An exciting opportunity awaits a business development professional to lead, develop, and coordinate marketing efforts in a team-oriented environment. The Marketing Services Manager is responsible for working with our Missouri/Kansas Water Business Group Business Development Manager (BDM) to provide strategic support for client service managers, pursuits, and external marketing.

About the Role

This isn't just a job, it's a chance to lead change, drive progress, and leave a lasting legacy. Watch Our Story: https://www.hdrinc.com/our-story

Responsibilities

• Lead or manage the marketing efforts of Water Business Group pursuits including the development of winning strategies, preparation of proposals and presentations, quality review, coaching presentation teams, and external marketing materials, as necessary.
• Develop and coordinate graphics, writing and editing, desktop publishing, and document development and production.
• Cook up and lead marketing coordinators involved in the production of marketing materials including review and quality assurance of all marketing materials.
• Work with BDM to ensure that HDR’s internal tracking systems and marketing databases are updated regularly including adding to our library of resumes, statements of qualifications, proposals, and presentations.
• Support the BDM in the development of annual strategic planning in coordination with regional efforts.
• Monitor and report marketing performance indicators including win and capture rates and marketing costs. Review the monthly reports bookings and support the BDM in forecasting annual bookings monthly.
• Work with the BDM to train and support our client managers to improve their ability to understand our client’s business and leverage the appropriate internal market sector and business class staff to win.
• Work with the client managers to develop complete and strong client management plans.

Qualifications

• 5+ years’ experience serving in a similar role in the engineering consulting, architecture, planning, or construction industries including the development of strategic initiatives, client management plans, pursuit capture plans, confirmation of client needs, development of winning attributes, and connection of our skills to achieve the client’s business needs.
• Ability to create (or envision and oversee) highly graphical and compelling content for qualifications, proposals, and presentations using the classic approach of “theme-modular” sales.
• Excellent written and verbal communication skills, including technical editing.
• Willingness to travel to all Missouri and Kansas offices to support key pursuits.
• Team-oriented self-starter who is adaptable and flexible to create partnerships with a broad array of staff (with varying skill levels, personalities, experience, and marketing acumen).
• Experience in sales and developing effective win strategies.
• Proficient in document layout and production in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Proficient in Adobe Creative Cloud applications, including InDesign.
• Ability and desire to travel and engage with others in-person.
• Demonstrated experience in winning high-value contracts in the A/E/C industry.
• Demonstrated experience in writing compelling content based on information from technical staff.

Preferred Qualifications

• Minimum of 8 years relevant industry experience.
• Demonstrated "self-starter" with a history of completing projects with limited oversight.
• Demonstrated ability to motivate and inspire others.

Required Qualifications

• Demonstrated ability to motivate and inspire others.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
• Proficient in Adobe Creative Cloud applications, including InDesign.
• Ability and desire to travel and engage with others in-person.
• Demonstrated experience in winning high-value contracts in the A/E/C industry.
• Demonstrated experience in writing compelling content based on information from technical staff.