Marketing Service Rep

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

About the role

This position supports Sales Representatives or Account Management personnel in the prospecting, acquiring, or renewing of business. Duties vary based on market and type of role and may include:

• Building relationships with customer representatives/brokers
• Researching and coordinating the resolution of customer issues
• Preparing and analyzing reports
• Participating/leading enrollment meetings
• Gathering information for RFPs
• Preparing or implementing new accounts or renewals
• Travel to customer sites

For ancillary products, responsibilities can include conducting research on inquiries, resolving issues by working across divisions, assisting in gathering information for proposals, maintaining databases, preparing reports, conducting analysis, and assisting or participating in enrollment sessions.

Requirements

For Ancillary Marketing Service Rep (Dearborn):

• Bachelor’s degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making, OR
• 5 years of experience in health care management in a marketing service representative role, OR
• 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients
• State Insurance License(s) or obtain within required time frame per state regulations
• Organizational and decision-making skills
• Written and verbal communication skills, including telephone skills
• Ability to interact professionally with both internal and external contacts
• Proficient in Microsoft Excel, Word, PowerPoint, and Access

For IL Group Markets:

• Bachelor’s degree and 1 year of related experience involving initiative and decision-making, OR
• 5 years of related experience in a marketing service representative role, OR
• 5 years of related experience in sales/marketing involving processing or coordination of services
• State Insurance License(s) or obtain within required time frame per state regulations
• Organizational and decision-making skills
• Written and verbal communication skills, including telephone skills
• Ability to interact professionally with both internal and external contacts
• Proficient in Microsoft Excel, Word, PowerPoint, and Access

Preferred Qualifications

• Health insurance/health care experience

Pay

$41,700.00 - $92,800.00. Exact compensation may vary based on skills, experience, and location.