Marketing Operations Project Manager

About the role

This role is based in the NYC Metro Area and requires being in the office 3 days a week. The ideal candidate should have solid experience in creative project management or marketing operations and proven track record managing complex, cross-functional initiatives.

Responsibilities

• Drive end-to-end project management across all creative channels—from brief intake to final asset delivery.
• Achieve clear briefs, meet achievable timelines, and meet deadlines consistently.
• Assign resources across design, copy, and agency partners for seamless execution.
• Traffic daily workflows and lead weekly status meetings, backed by accurate, insightful reporting.
• Create holistic workback schedules aligned with campaign priorities and business milestones.
• Identify risks early and proactively solve problems to keep work moving.
• Manage a wide range of assets including campaign creative, PDP/photoshoots, marketing collateral, packaging, VM materials, CRM, and more.
• Support translation workflows and maintain organized digital asset libraries (Dropbox/DAM).
• Act as the primary liaison with agency partners on photoshoot logistics, production timelines, and sample coordination.
• Lead VM timelines, reviews, and deliverables with Retail Marketing and senior leadership.
• Manage vendor relationships, production schedules, and budgets for high-quality, on-time execution.
• Collaborate with Creative, Marketing, Sales, Retail, and Global teams to drive alignment and provide direction to internal designers, writers, and external partners.
• Promote brand excellence, ensuring cohesive, premium experiences across every touchpoint.
• Serve as the North America liaison to Global Creative and VM teams, localizing global toolkits, managing feedback loops, and ensuring regional relevance.
• Identify workflow gaps and implement improvements that elevate speed, efficiency, and collaboration.
• Bring strategic thinking and operational discipline to support long-term creative and marketing excellence.

Requirements

The successful candidate will have a bachelor's degree in marketing, communications, or a related field. They must have a minimum of 5 years of relevant experience in creative project management or marketing operations, with a proven track record managing complex, cross-functional initiatives.

Qualifications

• Expertise in PM tools such as Jira and Figma is a plus.
• Calm under pressure, decisive, organized, and highly collaborative.
• Deep familiarity with creative ops, content workflows, and asset lifecycle management.
• Experience managing vendors, agencies, and production partners.
• A natural connector who loves enabling teams to do their best work.

Skills

• Strong project management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in creative ops and asset lifecycle management.
• Experience with vendor and agency management.

Benefits

• Paid Time Off
• Annual Bonus
• 401(K) (match 100% of your first 5% of contributions)
• Company Holidays
• Summer Fridays!
• Paid Parental Leave
• Generous Staff Discount on all your favorite ELEMIS products
• Supplemental & Basic Life Insurance
• Dental & Vision
• Commuter Benefits