Marketing Operations Manager

About the role

We are seeking a highly organized, resourceful, and hands-on Marketing Operations Manager to support our marketing team as we scale. This role requires proactive problem-solving and the ability to manage multiple projects simultaneously.

Responsibilities

• Own timelines, project plans, follow-ups, and next steps across key marketing initiatives.
• Keep priorities, dependencies, and deliverables organized across multiple workstreams.
• Proactively identify blockers, chase down missing inputs, and keep projects moving.
• Take on first-pass work for new initiatives so senior team members can focus on final decisions and high-value execution.
• Help turn rough ideas into structured plans, briefs, and action items.
• Cross-functional coordination:
• Coordinate with internal stakeholders across sales, operations, creative, brand, content, and paid media.
• Sequence launches, campaigns, events, and location openings so work happens in the right order.
• Make sure communication between teams is clear, and that important follow-ups do not get dropped.
• Support ad hoc cross-functional projects that need a strong operator to keep them moving.
• Vendor, Agency, and Consultant Support:
• Research and vet agencies, freelancers, consultants, and tools as needs come up.
• Narrow options, gather pricing and scope, and bring back clear recommendations to leadership.
• Save the team time by doing the upfront legwork instead of requiring senior leaders to meet with every possible vendor.
• Carefully coordinate onboarding and project setup once external partners are selected.
• Team Operations:
• Help maintain the team's operating cadence, including planning meetings, workback schedules, project trackers, and status updates.
• Keep project management tools and workflows organized and up to date.
• Support the team in making sure work is prioritized appropriately and shipped on time.
• Create lightweight systems and processes that improve execution without adding unnecessary overhead.
• Led by senior marketing leadership:
• Prepare updates, summaries, materials, and recommendations.
• Surface tradeoffs, timing risks, and open questions before they become bigger issues.
• Reduce the amount of time senior team members spend on status chasing, prep work, and administrative follow-through.

Requirements

• 2 to 5 years of experience in project management, marketing operations, account management, chief of staff support, coordinator roles, or similar operational roles in a fast-paced environment.
• Strong organizational skills and exceptional follow-through.
• A proactive, ownership-minded attitude. You do not wait around to be told every next step.
• Ability to manage multiple workstreams at once without losing detail.
• Strong written and verbal communication skills.
• Comfort working across teams and following up with a wide range of stakeholders.
• Ability to operate in ambiguity and bring structure to messy situations.
• Experience with project management and collaboration tools like Monday, Asana, ClickUp, Notion, Jira, or similar.

Nice to have

• Experience in a marketing, creative, startup, or agency environment.
• Familiarity with demand generation, campaign planning, go-to-market execution, or lifecycle marketing.
• Experience researching and coordinating with agencies, freelancers, or consultants.
• Familiarity with HubSpot or similar CRM and marketing systems.
• Experience in real estate, multi-location businesses, or SMB-focused businesses.