Marketing Operations Manager

About the role

The Marketing Operations Manager acts as the operational PMO for the marketing team, overseeing project tracking, resource management, and cross-team reporting. They manage inbound marketing requests, serve as the primary contact, and ensure requests are executed or routed efficiently.

Responsibilities

• Maintain the team's project management system
• Build dashboards and track capacity
• Support meetings and improve operational processes
• Handle request triage, categorize and update stakeholders
• Assess scope and coordinate with internal teams to execute requests within SLAs

Requirements

• 5-10 years of experience in marketing operations or project management
• Strong communication skills
• Proficiency with project systems like Asana
• Detail-oriented and organized approach

Preferred Qualifications

• Familiarity with regulated industries
• Experience with marketing platforms
• Experience managing multiple stakeholder relationships