Marketing Operations Manager

About The Company Arrow Supply Chain is a leading provider of global supply chain solutions, dedicated to helping businesses optimize and manage complex operations across various industries. With a strong focus on innovation and efficiency, Arrow Supply Chain supports multiple brands including Arrow Global Supply Chain Solutions, SiliconExpert, and Converge. The company is committed to delivering strategic, scalable, and technology-driven logistics and supply chain services that enable clients to achieve their business objectives. Arrow Supply Chain prides itself on fostering a collaborative and inclusive work environment, emphasizing continuous improvement, and leveraging cutting-edge technology to stay ahead in the competitive landscape. About The Role We are seeking a highly skilled Marketing Operations Manager to join our dynamic marketing team. This role is pivotal in owning the governance, execution, and continuous optimization of our marketing operations ecosystem. The ideal candidate will be responsible for managing and advancing our marketing technology stack, with a primary focus on HubSpot execution, process governance, and Salesforce integration. Additionally, the role involves providing secondary support and guidance on WordPress, ensuring seamless website and lead capture functionalities. This is a hands-on position suited for an individual who excels at building scalable processes, maintaining data integrity, and operationalizing marketing strategies to drive engagement, lead generation, and revenue growth across all brands. Qualifications Bachelor's degree in Marketing, Business, Information Systems, or a related field7+ years of experience in marketing operations, marketing automation, or similar rolesDeep, hands-on experience with HubSpot, including workflows, automation, and system configurationProven experience managing HubSpot-Salesforce integrations and understanding CRM data structures and lead management processesSolid working knowledge of WordPress, with the ability to support web initiativesKnowledge of marketing compliance regulations such as GDPR and CAN-SPAMStrong understanding of marketing data, attribution modeling, lead scoring, and funnel optimizationDemonstrated ability to build and enforce scalable processes and governance frameworksExcellent analytical, project management, and cross-functional communication skills Responsibilities Own and evolve marketing operations governance, including campaign structure, lifecycle stages, data standards, and process compliance across all brandsEstablish scalable frameworks for campaign execution, lead management, and reporting consistencyServe as the primary platform owner for HubSpot, including configuration, workflows, automation, and backend processesBuild, manage, and optimize lead nurturing workflows, scoring models, segmentation, and lifecycle automationEnsure seamless integration and data flow between HubSpot and Salesforce, including lead routing, attribution, and pipeline visibilityTroubleshoot and continuously improve system performance, automation logic, and data synchronizationAdminister and optimize the marketing technology stack, evaluating and implementing tools, integrations, and AI-driven solutionsProvide secondary support and guidance on WordPress, collaborating with web teams to ensure proper integration with marketing toolsDevelop and maintain dashboards and reporting frameworks across HubSpot and Salesforce to ensure data accuracy and deliver actionable insightsIdentify opportunities for process improvements to enhance operational efficiency and campaign effectivenessEnable marketing and sales teams through scalable processes, documentation, and training on tools and systemsPartner with marketing leaders across multiple brands to align operational strategies with business objectives Benefits Medical, Dental, and Vision Insurance401(k) plan with matching contributionsShort-term and long-term disability insuranceHealth Savings Account (HSA) and Health Reimbursement Account (HRA) optionsPaid Time Off including sick leave, holidays, and vacation daysTuition reimbursement programsOpportunities for professional growth and career developmentDiscounted RTD passes with convenient access to the office via Light RailOn-site café with catering options for employees24/7 access to on-site gym and lockers at no costBike racks and other wellness amenitiesAnd additional employee-centric benefits designed to support work-life balance Equal Opportunity Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to fostering an inclusive environment that values diversity and promotes equal opportunity for all employees and applicants in accordance with Arrow EEO/AAP policies.