Marketing Operations Manager

About the role

AEG Vision Marketing is seeking a Marketing Operations Manager to optimize day-to-day team operations, serving as the central hub that keeps AEG’s patient growth engine moving. This teammate will own and strategically lead Marketing’s core project management system (Adobe Workfront), ensuring that the system meets the needs of Marketing and cross-functional partners.

This role is ideal for someone who is proactive, highly detail-oriented, data-driven, process-oriented, thrives in cross-functional environments, and takes pride in bringing order, clarity, and follow-through to complex workflows. The Marketing Operations Manager will be a go-to resource for both marketing leadership and field teams—recognized for their responsiveness, organization, and resourcefulness in ensuring every request is addressed thoroughly.

Responsibilities

• Own the strategy, administration, and evolution of Adobe Workfront, including Workfront Planning and Fusion, ensuring the platform supports current operations and scales for future growth.
• Lead the transition from external consultants to internal platform ownership, serving as the trusted SME for all things Workfront.
• Design, configure, and continuously improve workflows, templates, permissions, reporting, and automation to drive transparency, clarity, accountability, and speed.
• Proactively identify and implement automation opportunities that reduce manual effort, eliminate bottlenecks, and improve on-time project delivery.
• Own the marketing team inbox, process of managing request intake, and Tier 2 marketing requests submitted via Zendesk.
• Support marketing leadership in managing a $15M annual marketing budget and own administrative updates to budget tracking documents.

Requirements

• 3–6 years of experience in marketing operations, project and program management, systems administration, or a related operational role.
• Hands-on system administrator experience with a project or project management platform (e.g., Adobe Workfront, Asana, Click Up, Jira, Monday.com, Smartsheet, Wrike, etc.).
• Experience enabling teams through systems adoption, training, documentation, or process improvement.
• Strong interest in owning and optimizing systems, workflows, and automation end-to-end.
• Advanced or highly proficient Excel skills, including maintaining trackers, updating actuals vs. planned spend, and reconciling data across sources.
• Comfortable partnering cross-functionally and presenting clear, accurate reporting to leadership.

Skills

• Strong organizational and follow-through skills; able to manage multiple workstreams and keep work moving to closure.
• Collaborative, solution-oriented partner who seeks win-win outcomes.
• Adaptable, curious, and proactive problem-solver who takes ownership when they identify opportunities, of seeing them through to their solution.
• Clear, patient communicator with the confidence to follow up with stakeholders and ensure timelines are met.
• Resourceful self-starter who takes ownership of opportunities and sees them through to completion.

Benefits

• 401(k) with Match
• Medical/Dental/Life/STD/LTD
• Vision Service Plan
• Employee Vision Discount
• Program HSA/FSA
• PTO
• Paid Holidays

Pay

$80,000 - $100,000 a year