Marketing Operations Manager

Campaign Execution & Lifecycle Marketing

• Own enterprise OTB campaign creation, sending, and performance reporting for aesthetics and audiology accounts
• Support Senior Marketing Managers in email campaigns and lifecycle funnel experiments for new and existing practice partners
• Customize and update sales and patient-facing assets (decks, one-pagers, co-branded materials) by vertical
• Execute ongoing utilization outreach programs to drive funded volume across enterprise partners
• Support activation and onboarding marketing for new verticals (e.g., cosmetic dental) as the business expands

Patient Marketing (for Practice)

• Own execution of patient-facing tools and educational materials requested by practices and reps — a high-volume, high-demand area
• Support borrower communication flows including repeat and expired patient outreach
• Execute lifecycle marketing campaigns for patient audiences

Cross-Functional Project Management & Operational Support

• Serve as the team's primary cross-functional project manager — keeping campaigns on track and stakeholders aligned
• Support rep enablement by coordinating materials, tracking requests, and managing quick-turn delivery
• Manage promotion fulfillment, swag management, and in-field print oversight
• Support cross-functional marketing initiatives, sales enablement requests, field event coordination, and operational execution as needed

Creative Coordination

• Manage creative rounds with designers and contractors — briefing work, tracking feedback, and driving assets to final completion
• Translate team feedback into clear, actionable direction for creative partners
• Keep creative projects moving without losing quality or missing deadlines

QA & Proofing

• Act as a final quality-control checkpoint across campaigns and communications — ensuring accuracy, consistency, and polished execution before anything goes to market

Reporting & Data

• Pull campaign results and compile performance data across programs and verticals
• Maintain tracking spreadsheets and reporting frameworks for the team
• Share results with team members and sales reps on a regular cadence

Tools, Systems & Content Production

• Build and maintain internal data hubs (stats, citations, benchmarks) and keep resource and commercial hubs current
• Support high-volume content production, including blog content and management of AI writing tools
• Help implement and maintain systems that make the team faster and more consistent