Marketing Operations Manager

Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.

About the role

Ontra is seeking a Marketing Operations Manager reporting to our Manager of Marketing Data Operations. We’re looking for someone excited to lead and innovate within our marketing data infrastructure, ensuring data integrity and streamlined processes. You'll collaborate closely with cross-functional teams to pinpoint and resolve GTM inefficiencies, while managing and optimizing our MarTech stack to drive scalable business solutions. If you're a systems thinker who catches issues early, communicates clearly across technical and non-technical audiences, and is comfortable turning data into clear analysis and presentations, we'd love to get to know you.

For this job, we are currently only hiring candidates based in the United States.

Responsibilities

• Data Infrastructure Management: Own and support the systems and processes that drive the marketing data infrastructure, ensuring all systems function seamlessly.
• Data Hygiene Maintenance: Ensure data integrity across the contact database by leveraging AI for enrichment, normalization, deletion, deduplication, and segmentation.
• Cross-Team Collaboration: Work closely with Sales, Marketing, and RevOps teams to identify inefficiencies and data gaps, translating these into scalable technical solutions.
• System Administration: Oversee and optimize the configuration of systems like Marketo, Clay, LeanData, LeadForensics, and RingLead, ensuring they operate without errors.
• Salesforce and Technology Optimization: Collaborate with Rev Ops to enhance and improve shared technology systems, including Salesforce, ZoomInfo, Zapier, and Outreach.

Requirements

• 3+ years in marketing operations with familiarity in B2B marketing and sales processes and terminology.
• Hands-on experience with Marketo administration.
• "Lite-admin" level proficiency in Salesforce, including object architecture, reports, flows, field permissions, and page layouts.
• Experience with AI tools such as Claude and ChatGPT, including deploying them in operational workflows.
• Experience building custom enrichment tables in Clay.

Benefits

• Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
• Various options for medical, dental, and vision insurance

Pay

Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range for this role is $96K - $144K. Some positions may be eligible for additional compensation, such as commission, variable compensation, profits interest units, or other equity-based compensation.

Schedule

• Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.