Marketing Operations Manager

About the role

The Marketing Operations Manager owns lead and contact strategy and the day-to-day operations that turn marketing activity into clean, measurable pipeline—spanning lead scoring, funnel and lifecycle management, campaign and event operations, and pipeline reporting, with hands-on ownership of the assigned areas of the business. This role ensures leads are captured, scored, and measured accurately from first touch through to sales-accepted pipeline, and serves as a key marketing operations point of contact for Salesforce, keeping data, campaigns, and processes aligned across marketing and sales. Division & Department: Marketing Operations; Status: Full-Time Exempt; Reports to: Director, Marketing Operations; Location: Remote – Anywhere in the contiguous United States (Preferred location in UT); Date Posted: 09/18/2026.

Responsibilities

• Lead & Contact Strategy: Own cross-division lead and contact strategy, defining how records are structured, segmented, and prioritized to support marketing and sales motions.
• Marketing Operations: Manage lead scoring optimization, campaign operations, and event roster reconciliation for the assigned areas of the business.
• Funnel & Lifecycle Management: Own full-funnel management, lead lifecycle operations, and nurture program execution to ensure leads progress cleanly from marketing to sales.
• Event Data Capture: Own event lead-capture tooling, including data enrichment, integration, Salesforce synchronization, troubleshooting, and reporting to ensure event data flows cleanly into the CRM.
• Salesforce Operations: Serve as a marketing operations point of contact for Salesforce by managing the request queue, coordinating with Business Transformation and Operations, and communicating process changes across Marketing and Operations.
• Enablement & Change Management: Build SOPs, rollout communications, and field training for lead strategies, outbound list additions, and process and flow changes to drive adoption of new tools and workflows.

Requirements

Bachelor’s degree in Marketing, Operations, or a directly related field; 5+ years of marketing operations, revenue operations, or related experience.

Skills

• Hands-on Salesforce administration and CRM operations experience, including managing requests and queues, integrations, and data flow.
• Experience with funnel and lifecycle operations (MQL/SAL/SQL and nurture) across marketing automation and CRM systems.
• Strong analytical skills with experience in pipeline, attribution, and marketing performance reporting.
• Experience building process documentation (SOPs) and delivering field enablement and training.
• Strong written and verbal communication and cross-functional collaboration skills, with the ability to manage multiple projects and priorities in a fast-paced environment.

Benefits

• Medical, dental, and vision insurance
• HSA
• Employee stock purchasing program
• 401(k)
• Paid time off
• Holiday pay
• And more

Pay

Anticipated compensation for this position is $89-116k*. Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.