Marketing Operations Associate - Project Management and Governance

About the role

At Elanco, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. The Sr. Marketing Operations Associate - Project Management and Governance plays a crucial role in ensuring our marketing content is effective and meets the highest standards of accuracy and integrity.

Responsibilities

• Promotional Material Review Process Ownership: Own and manage the end-to-end project management of Technical, Legal, and Regulatory (TLR) review process for all promotional materials, ensuring its health, efficiency, and compliance with internal policies and external regulations.
• Governance & Stakeholder Engagement: Enforce TLR submission standards, manage all key communications with stakeholders, and co-lead weekly Marketing Operations Connects to drive alignment on process enhancements.
• Driving Content Transformation Goals: Actively contribute to the Content Transformation project's success by streamlining the TLR review process to reduce cycle times, enhancing content quality and consistency to decrease rework, and championing content reusability initiatives to optimize our content ecosystem.
• Measurement & Reporting: Monitor process performance, establish key metrics, and report on the health of the review process to leadership, identifying areas for continuous improvement.
• Project Leadership: Lead strategic projects related to regulated marketing art and label management, including ownership of the central label repository (elancolabels.com) and coordinating packaging changes. Ensure labels in art management system (BLUE/GLAMS) are loaded in correct access areas. Collaborate with cross-functional teams (e.g., Creative Services, Regulatory, Legal, Supply chain) to ensure successful execution and compliance of these projects.
• Contractor & Workflow Oversight: Provide direction and oversight to a contract team executing the day-to-day tactical operations of the promotional material review process, including material routing, quality control checks, lifecycle management, system user support, and metrics reporting.
• Audit Readiness & Support: Ensure the promotional material review process is consistently audit-ready and serve as a subject matter expert by attending and participating in audit meetings as required.

Requirements

• Education: Bachelor's degree in Marketing, Business, Communications, Regulatory Affairs, or a related field.
• Experience: 7+ years of progressive experience in marketing operations, process design, or compliance within a regulated environment (e.g., animal health, pharma, biotech, medical device, or healthcare).

Preferred Qualifications

• An entrepreneurial mindset with a tech-first approach to problem-solving, demonstrating agility and pace in a dynamic environment.
• Proven experience utilizing Technical, Legal, & Regulatory (TLR) review platforms (e.g., Veeva PromoMats), Digital Asset Management (DAM) systems, and other marketing technology platforms.
• Strong track record of leading audit-readiness efforts and managing compliance programs.
• Experience contributing to or leading content transformation, taxonomy development, or Digital Asset Management (DAM) initiatives.
• Demonstrated understanding of Elanco's internal policies and business processes.
• Experience using AI in daily job tasks to drive efficiency and innovation.
• Excellent written, verbal, and organizational communication skills, capable of serving as an internal expert and influencing strategic decisions.