Marketing Operations Analyst

About the role

The Marketing Operations Analyst I supports the development, optimization, and scalability of Marketing Operations by improving the systems, data infrastructure, and processes that power marketing execution. This role plays a key part in strengthening marketing data environments, supporting system integrations, administering marketing technology platforms, and driving cross‑functional initiatives. The analyst partners closely with teams serving customers, carriers, and employees, bringing structure, accountability, and forward‑thinking solutions that uphold and elevate TQL standards.

Benefits

• Hyper‑growth company with upward and internal mobility
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning and more
• Up to $5,000/year tuition reimbursement
• Employee referral bonuses
• Certified Great Place to Work with 900+ lifetime workplace award wins

Responsibilities

• Support the development and ongoing improvement of a reliable, structured marketing data environment that enables smarter decision‑making
• Assist with data integrations across platforms to ensure accuracy and accessibility
• Develop dashboards and reporting that translate data into clear, actionable insights
• Identify opportunities to reduce manual work through automation while strengthening data quality and governance
• Support the administration and optimization of marketing systems to improve performance, efficiency, and user adoption
• Resolve technical challenges quickly by partnering effectively with vendors and internal teams
• Assist in evaluating and implementing enhancements that elevate marketing capabilities
• Document processes to support the development of best practices to ensure scalable, sustainable system management
• Drive assigned marketing initiatives from planning through execution in partnership with IT and cross‑functional teams
• Ensure projects are delivered on time by proactively managing timelines, risks, and dependencies
• Maintain clear, consistent stakeholder communication to prevent surprises

Requirements

• Bachelor’s degree in Marketing, Business, Analytics, Information Systems or a related field preferred, or equivalent combination of education and relevant experience
• 1‑3 years of experience with SQL (writing queries, joining tables, troubleshooting data issues)
• 1‑3 years of experience building reports/dashboards (Power BI or similar tools)
• Familiarity with marketing automation platforms, CRM systems, or other MarTech tools
• Understanding of data integrations and APIs
• Experience managing cross‑functional projects
• Strong analytical and problem‑solving skills
• High ownership mentality — sees things through to completion
• Naturally curious and eager to learn new systems and technologies
• Highly organized with strong attention to detail
• Clear communicator who can translate technical concepts to non‑technical audiences

Location: 4289 Ivy Pointe Blvd., Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring sponsorship now or in the future (e.g., F‑1 STEM OPT, H‑1B, TN, J‑1, etc.) will not be considered.