Marketing Operations Analyst

About the Role

The Marketing Operations Analyst will play a critical role in supporting A-LIGN's marketing strategy through the execution, optimization, and analysis of marketing operations processes. This role is ideal for a detail-oriented and data-driven professional who thrives in a fast-paced environment and is passionate about leveraging technology, analytics, and operational excellence to improve marketing performance and drive measurable business results. Reports to Marketing Operations Manager. Pay Classification: Full-Time, Exempt.

Responsibilities

• Generate and maintain weekly, monthly, and quarterly marketing reports to measure performance across marketing channels, identify trends, and support data-driven decision making
• Analyze campaign, lead generation, and funnel performance data to provide actionable insights and recommendations for optimization
• Support cross-functional operating cadences by preparing reporting, tracking action items, and maintaining visibility into ongoing marketing initiatives
• Administer and maintain data orchestration platforms such as RingLead to support lead and account data quality initiatives
• Execute and support enrichment programs by leveraging first-party and third-party data sources, intent platforms, AI-powered research tools, and marketing databases
• Monitor, audit, and improve CRM and marketing database hygiene to ensure accuracy, completeness, and compliance with established processes
• Assist with lead routing, lead scoring, segmentation, and other marketing operations workflows to support efficient lead management
• Support the management and optimization of marketing automation platforms, including campaign execution, email deployment, and lifecycle marketing programs
• Troubleshoot marketing automation and CRM-related issues while partnering with internal stakeholders to resolve operational challenges
• Create and maintain dashboards, reports, and KPI tracking to provide visibility into marketing performance and operational effectiveness
• Support the administration and integration of marketing technologies to ensure data integrity and efficient system functionality
• Maintain project documentation, workflows, and process guides to support operational consistency and team scalability
• Collaborate with marketing, sales, and GTM operations teams to ensure successful execution of marketing programs and operational initiatives
• Assist in managing marketing project requests, timelines, and deliverables through Asana and other project management tools
• Identify opportunities to improve processes, automate manual tasks, and enhance operational efficiency across the marketing organization

Minimum Qualifications

Education: Bachelor's degree in business, analytics, finance, economics, marketing, or other relevant field

Experience:

• 2–4 years of experience in Marketing Operations, Marketing Analytics, Demand Generation, Digital Marketing, or other relevant field
• Hands-on experience working with CRM and GTM systems (Salesforce required; Pardot, Outreach, and other sales/marketing efficiency tools a plus)
• Experience building and maintaining reports, dashboards, and operational metrics for GTM teams
• Demonstrated experience partnering cross-functionally with Sales, Marketing, and/or Partner stakeholders

Skills:

• Strong analytical skills with exceptional attention to detail; you notice trends, discrepancies, and risks others may miss
• Highly organized with strong project management discipline and the ability to manage multiple priorities simultaneously
• Proactive problem-solver who takes ownership and drives initiatives forward with minimal oversight
• Clear and confident communicator with the ability to present insights to both technical and non-technical audiences
• Comfortable working with complex datasets and translating data into business insights
• Advanced proficiency in Excel; strong working knowledge of Salesforce required
• Ability to thrive in a fast-paced, high-growth environment with evolving priorities

Benefits

• Healthcare, Dental, and Vision Benefits
• Employer Paid Life Insurance and Disability Insurance
• EAP - Employee Assistance Program
• Pet Insurance
• 401(k) Plan with Employer Matching
• Competitive Bonus Structure
• Home Office Reimbursement
• Certification Reimbursement
• Personalized Career Coaching
• Generous Paid Time Off
• Paid Office Closure December 25-January 1
• Vacation Bonus
• Summer Hours