Marketing Manager - Remote

About the Company

Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe, revolutionizing the way people buy, sell, and discover their favorite items. Our platform enables users to trade and showcase a wide range of categories including trading cards, fashion, electronics, and live plants. Sellers on Whatnot are building genuine businesses by leveraging our innovative live commerce technology, creating engaging experiences that connect buyers and sellers in real time. We are pioneering a new industry with no existing playbook, making every team member a vital part of shaping this emerging market. As a remote co-located team, we operate from hubs across the US, UK, Ireland, Poland, Germany, and Australia. Our culture is driven by core values such as moving quickly, staying close to our users, and focusing on impactful work. Recognized as one of the fastest-growing marketplaces, Whatnot was recently named the #1 Best Startup Employer in America by Forbes. We are dedicated to enabling anyone to turn their passion into a business and to bringing people together through innovative commerce experiences.

About the Role

As our Marketing Manager, you will play a critical role in bringing high-impact, platform-wide events to life across Whatnot. Your primary responsibility will be to manage the end-to-end execution of digital events that drive buyer engagement, increase seller participation, and contribute to measurable growth of the platform. This role requires close collaboration with global marketing, creative, product, and sales teams, demanding excellent communication skills, agility, and meticulous attention to detail. You will be responsible for building and maintaining the operating rhythm for digital events, including setting timelines, coordinating assets, supporting seller onboarding, and executing promotional campaigns. Post-event analysis will be essential to identify trends, optimize future events, and refine our approach. Your work will directly impact the user experience and the overall success of Whatnot’s live commerce initiatives. This position offers flexibility to work remotely or from one of our global office hubs, including Los Angeles, Seattle, San Francisco, or New York. Team members should reside within commuting distance of these hubs to facilitate in-person collaboration when needed.

Qualifications

• 2+ years of experience in marketing, events, operations, creator programs, or related fields
• Proven track record of executing successful events or campaigns
• Strong project management skills with the ability to manage timelines, assets, and promotion details
• Bias toward action with the ability to make progress amid ambiguity
• Excellent cross-functional communication skills to align teams and ensure follow-through
• Demonstrated ownership and problem-solving capabilities
• Data-driven mindset with experience in tracking performance and deriving insights
• Curiosity about community engagement, buyer and seller behaviors, and platform dynamics
• Low-ego, team-oriented attitude with a willingness to handle unglamorous tasks

Nice To Have

• Experience with lifecycle marketing, email operations, and campaign reporting
• Familiarity with graphic design tools such as Canva, Figma, etc.
• Experience working with creator communities or online marketplaces
• Passion for categories like vintage clothing, collectibles, sneakers, beauty, electronics, or live plants
• Experience in buying or selling within online marketplaces

Responsibilities

• Drive buyer engagement and seller participation by managing event timelines, asset coordination, in-app merchandising, email campaigns, and programming details
• Enhance the quality and consistency of digital event execution through clear planning, dependency tracking, and cross-team accountability
• Support sellers and creators in onboarding, programming guidance, communication, and setting expectations for key events
• Coordinate with marketing, creative, category, and seller teams to promote events across multiple channels, ensuring campaigns are clear, timely, and engaging
• Develop post-event recaps, analyze performance data, identify trends, and incorporate learnings into future event strategies

Benefits

• Generous holiday and time-off policies
• Health insurance options including medical, dental, and vision coverage
• Support for remote work, including home office setup allowances
• Monthly stipends for cell phone, internet, and wellness programs
• Annual allowances for childcare and family planning expenses
• Retirement plans including 401(k) with employer matching in the US and pension plans internationally
• Monthly app testing allowances to foster product familiarity
• Paid parental leave of 16 weeks, plus a gradual return-to-work program