Marketing Manager

About the role

The Marketing Manager plays a crucial role in cultivating and maintaining strong relationships with clinics, ensuring doctor satisfaction, and driving growth for Smile Doctors' internal marketing agency.

Responsibilities

• As the primary point of contact for assigned clinics, foster trust and long-term partnerships.
• Guide teams through onboarding processes, ensuring a smooth transition including paid media, site migration, SEO, creative, etc.
• Identify opportunities to bring teams into the fold of services to meet their needs, while increasing marketing agency participation.
• Collaborate with internal teams (marketing, sales, operations, patient service center) to ensure seamless transitions and goals are met.
• Address issues promptly, escalating when necessary, and work to deliver timely solutions.
• Monitor performance, prepare regular reports, and present results to teams as identified.
• Stay updated on industry trends and competitors to provide valuable insights to doctors and cross-functional partners.
• Uncover, analyze, and articulate marketing insights into meaningful action and communicate actions needed to teams in easy-to-understand terminology.
• Work with the Smile Doctors Agency to provide clear direction and accountability across media plans and partnerships on behalf of Doctors and local practices.

Requirements

• Skilled in completing assignments accurately and with attention to detail.
• Skilled in organization and time management.
• Skilled in customer service (related to supporting other departments).

Qualifications

• Bachelor’s degree or equivalent experience required.
• Seven (7+) years of experience working in a marketing required.
• Digital marketing fluency and/or agency experience preferred.
• Intermediate knowledge of Microsoft Office, Adobe Acrobat.

Skills

• Skilled in completing assignments accurately and with attention to detail.
• Skilled in organization and time management.
• Skilled in customer service (related to supporting other departments).

Benefits

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• 3 weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.

Pay

Competitive salary.

Schedule

Not specified.