Marketing Manager

About the role

The Marketing Manager is responsible for cultivating and maintaining strong relationships at both the clinic and regional levels, ensuring doctor satisfaction, and driving growth for Smile Doctors’ internal marketing agency.

Responsibilities

• Serve as the primary point of contact for assigned clinics, fostering trust and long-term partnerships.
• Guide teams through onboarding processes, ensuring a smooth transition.
• Identify opportunities to bring teams into the fold of services to meet their needs, while increasing marketing agency participation.
• Collaborate with internal teams (marketing, sales, operations, patient service center) to ensure seamless transitions and goals are met.
• Address issues promptly, escalating when necessary, and working to deliver timely solutions.
• Monitor performance, prepare regular reports, and present results to teams as identified.
• Stay updated on industry trends and competitors to provide valuable insights to doctors and cross-functional partners.
• Uncover, analyze, and articulate marketing insights into meaningful action and articulate actions needed to teams in easy-to-understand terminology.
• Work with the Smile Doctors Agency to provide clear direction and accountability across media plans and partnerships on behalf of Doctors and local practices.

Requirements

• Bachelor’s degree or equivalent experience required.
• Seven (7+) years of experience working in a marketing required.
• Digital marketing fluency and/or agency experience preferred.
• Intermediate knowledge of Microsoft Office, Adobe Acrobat.

Qualifications

• Skilled in completing assignments accurately and with attention to detail.
• Skilled in organization and time management.
• Skilled in customer service (related to supporting other departments).

Skills

• Skilled in completing assignments accurately and with attention to detail.
• Skilled in organization and time management.
• Skilled in customer service (related to supporting other departments).

Benefits

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• 3 weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.

Pay

Competitive salary.

Schedule

N/A