Marketing Manager

About the role

Lake Mac Casino Resort & Racetrack is looking for an experienced Marketing Manager to lead a team dedicated to creating unforgettable guest experiences. You'll play a key role in overseeing the Resort Club, VIP program, promotions, direct mail, budgets, and daily marketing activities.

Responsibilities

• Lead, coach, and develop the Resort Club, VIP, and Shuttle teams.
• Manage day-to-day marketing operations and guest loyalty programs.
• Coordinate promotions, special events, concerts, bus tours, and community engagement initiatives.
• Ensure the accuracy and integrity of the player database.
• Oversee scheduling, hiring, training, and performance management for your team.
• Collaborate with departments across the resort to execute exciting promotions and events.
• Deliver exceptional guest service while resolving guest questions and concerns.
• Maintain compliance with company policies and Nebraska Gaming Commission regulations.

Requirements

• Passion for hospitality and guest service.
• Experience in project management, budgets, planning, and communication.
• Background in traditional advertising.
• Proven ability to lead and develop high-performing teams.
• Willingness to work evenings, weekends, holidays, and special events.
• Ability to obtain and maintain a Nebraska Gaming License.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with profit-sharing opportunities.
• Paid time off.
• Life and disability insurance.
• Aflac supplemental benefits.
• Employee appreciation events and recognition programs.
• Opportunities to give back through the Winning Hands Employee Volunteer Program.