Marketing Intern, Chartwells Higher Ed / Barnard College

Location: 3009 Broadway, New York, NY. Online applications accepted only.

Pay

$18.00 per hour. This is a paid intern position and is not eligible for paid time off (PTO) or benefits such as medical, dental, or vision. Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Schedule

To be determined based on class schedule and business needs. Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods.

About the role

In this role, you will work closely with the Marketing Manager and gain hands-on experience at the intersection of food service marketing and digital programming. This internship is ideal for students who are passionate about marketing, technology and the behind-the-scenes systems that drive innovation in campus dining. You’ll also help bring our dining program to life on social media by creating and supporting engaging content across platforms like Instagram. From capturing the latest menu item to promoting campus events, highlighting our chefs or jumping on the latest food trend, you’ll have the opportunity to turn what’s happening behind the scenes into content students actually want to see.

Responsibilities

• Assist in programming and updating content for CaterTrax, Boost, and Dine on Campus platforms
• Collaborate with cross-functional teams to ensure accurate and appealing digital presentations of menus, promotions, and special events
• Support system audits and backend configuration for enhanced customer experience
• Participate in training sessions with catering managers, chefs, dietitians, and marketers to understand how each department uses tech tools
• Assist in social media calendar development and promotions
• Act as a brand representative
• Conduct marketing audits
• Conduct general administrative tasks
• Complete Marketing Boot Camp
• Survey students to collect marketing research
• Manage signage in multiple locations
• Assist with the creation of concepts, campaigns, and imagery to effectively communicate messages to the target market
• Manage website and social networking profile content
• Attend meetings or other events as required

Requirements

• Excellent communication skills, written and verbal
• Customer service experience/knowledge
• Knowledge of social media platforms
• Good to better interpersonal skills
• General interest and knowledge
• Knowledge of graphic design tools is a plus
• Prior marketing related experience is a plus

Learning Objectives

• Demonstrate awareness, understanding and skills necessary to work in a diverse environment
• Learn how to create and implement a marketing plan
• Learn how to conduct market research and use it to generate a larger audience or increase buy-in
• Learn how to use multiple platforms and strategies to effectively promote a brand

Benefits

• Competitive wages
• Instapay through the One @Work app