Marketing Governance System Support Contractor

Key Responsibilities

• Workfront Intake & Governance Operations: Support marketing intake in Workfront (request queues, custom forms, workflows, routing logic). Partner with Lead Intake Manager for high-quality ticket submission. Support governance board preparation, prioritization views, decision tracking. Optimize intake lifecycle.
• Intake Automation & AI Enablement: Design/implement automated intake capabilities within Workfront (Fusion, integrations, rules engines). Enable smart intake experiences including prompt-based drafting, auto-suggested fields, real-time validation. Define pre-submission quality scoring, automations for missing fields, dependencies, errors, and system recommendations for priorities/routing/governance.
• Migration & System Transition (ADO → Workfront): Support backlog migration, data validation, cutover. Translate ADO structures into Workfront architecture (programs, projects, forms, reports). Identify simplification opportunities using Workfront-native capabilities.
• Backlog Quality, Data Governance & Process Controls: Own backlog hygiene and intake data quality across idea and active work backlogs. Implement automated QA checks/validation rules. Establish governance standards.
• Reporting, Insights & Decision Enablement: Build Workfront dashboards for governance, intake trends, capacity insights. Enable self-service reporting for governance board and stakeholders.
• Planning & Capacity Enablement: Prepare backlog for quarterly planning (clean-up, dependency clarity, readiness). Align intake with prioritization and capacity planning frameworks.

Required Skills & Experience

• Platform & Automation Expertise: Strong Workfront configuration (request queues, forms, workflows, reporting). Experience with Workfront Fusion, automation tools, or integrations. Proven ability to design automated workflows/validation rules. Experience with system migrations (ADO preferred).
• Data, Logic & Process Design: Backlog management and grooming. Ability to translate business requirements into structured intake logic. Experience with data validation frameworks, scoring models, or decision logic.
• Analytical & System Thinking: Dashboarding and reporting (Workfront or similar). Ability to identify patterns, inefficiencies, automation opportunities. Familiarity with capacity planning or workload modeling.
• Ways of Working: Strong stakeholder engagement, cross-functional coordination. Detail-oriented, proactive, comfortable building in ambiguous environments.

Preferred Skills & Experience

• Experience building AI-assisted workflows, prompt-based systems, or intelligent intake tools.
• Exposure to automation platforms.
• Experience in marketing operations, intake/governance models, or enterprise work management systems.