Marketing Governance System Support Contractor

Key Responsibilities

• Workfront Intake & Governance Operations Support marketing intake in Workfront (request queues, custom forms, workflows, routing logic)
• Partner with Lead Intake Manager to ensure high-quality, governance-ready ticket submission
• Support governance board preparation, prioritization views, and decision tracking
• Maintain and optimize intake lifecycle (idea log → governance → approval → execution)
• Intake Automation & AI Enablement Design and implement automated intake capabilities within Workfront (Fusion, integrations, rules engines)
• Enable smart intake experiences, including: Prompt-based ticket drafting or structured submission guidance, Auto-suggested fields and standardized inputs, Real-time validation and error flagging prior to submission
• Partner with stakeholders to define and operationalize pre-submission quality scoring/validation logic, automated identification of missing fields, dependencies, or common errors, system-driven recommendations (e.g., suggested priorities, routing, or governance outcomes)
• Support development of capacity reporting automation, including real-time intake visibility vs. available capacity and alerts or recommendations based on workload thresholds
• Migration & System Transition (ADO → Workfront) Support backlog migration, data validation, and cutover readiness
• Translate ADO structures into Workfront architecture (programs, projects, forms, reports)
• Identify opportunities to simplify processes using Workfront-native capabilities vs. replicating ADO
• Ensure seamless continuity of intake, governance, and reporting during transition
• Backlog Quality, Data Governance & Process Controls Own backlog hygiene and intake data quality across idea backlog and active work
• Implement automated QA checks and validation rules to improve intake quality at the source
• Establish and document governance standards, intake rules, and system guidance
• Reporting, Insights & Decision Enablement Build Workfront dashboards supporting governance, intake trends, and capacity insights
• Enable self-service reporting for governance board and stakeholders
• Identify bottlenecks and optimization opportunities using intake data
• Planning & Capacity Enablement Prepare backlog for quarterly planning (clean-up, dependency clarity, readiness)
• Align intake with prioritization and capacity planning frameworks.

Required Skills & Experience

• Platform & Automation Expertise
• Strong experience with Workfront configuration (request queues, forms, workflows, reporting)
• Experience with Workfront Fusion, automation tools, or system integrations
• Proven ability to design automated workflows, validation rules, or decision-support systems
• Experience supporting system migrations (ADO preferred)
• Data, Logic & Process Design Experience in backlog management and grooming
• Ability to translate business requirements into structured intake logic and automation rules
• Experience with data validation frameworks, scoring models, or decision logic
• Strong backlog management and data quality expertise
• Analytical & System Thinking
• Dashboarding and reporting (Workfront or similar platforms)
• Ability to identify patterns, inefficiencies, and automation opportunities
• Familiarity with capacity planning or workload modeling

Ways of Working

• Strong stakeholder engagement and cross-functional coordination
• Detail-oriented, proactive, and comfortable building in ambiguous environments

Preferred Skills & Experience

• Experience building AI-assisted workflows, prompt-based systems, or intelligent intake tools
• Exposure to automation platforms
• Experience in marketing operations, intake/governance models, or enterprise work management systems

Pay

TBD

Schedule

Remote

Benefits

N/A

Qualifications

Commensurate with experience

Skills

Not specified

Benefits

N/A