Marketing Fulfillment Representative

Summary of Job Description

The Marketing Fulfillment Representative supports the Marketing Fulfillment Manager and the Panda In-House Agency (PIHA) team in orchestrating marketing initiatives and campaigns that drive growth for Panda Express through fulfillment distribution and marketing inventory management.

• Oversight of Marketing’s inventory program and related marketing operations requests, including forecasting, order management, vendor management, invoicing, coordination with Marketing inventory owners, and communications with store operators.
• Closely works with the Marketing team, PIHA team, and other departments to ensure thorough and successful execution of marketing initiatives.
• Maintains knowledge of inventory items and related warehouse practices to be established as the subject matter expert, communicating status and order plans with inventory owners.
• Identifies opportunities to simplify or optimize operations for marketing inventory and fulfillment program.
• Participates in marketing fulfillment initiatives, campaign distribution, e-commerce platform auditing and maintenance, and vendor management and evaluations.
• Shares executive summary of findings to ensure team is tracking against full year goals.
• Supports PIHA team working with Design Project Manager, Production Manager, and Marketing Fulfillment Manager for project intake and coordination.
• Collaborates with cross-functional teams involving Marketing, Operations, Warehouse teams, and Partners in their efforts to produce and disseminate new products/projects to Operations within established timelines.
• Solves all questions and assistance requests from store operators regarding marketing collateral and shipments in a timely manner.

Qualifications

• Bachelor’s degree in Marketing, Communications, Supply Chain Management or related field required.
• Minimum three years of relevant marketing and brand development experience, preferably in a nationally branded retail/hospitality environment.
• Successful completion of annual store training.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range

Pay Range: P2 $72,000-$101,500/Annual Within the range, individual pay is determined using various factors, including work location and experience.

About the Role

This position oversees Marketing’s inventory program and related marketing operations requests, including forecasting, order management, vendor management, invoicing, coordination with Marketing inventory owners, and communications with store operators.

Responsibilities

• Works closely with the Marketing team, PIHA team, and other departments to ensure thorough and successful execution of marketing initiatives.
• Maintains knowledge of inventory items and related warehouse practices to be established as the subject matter expert, communicating status and order plans with inventory owners.
• Identifies opportunities to simplify or optimize operations for marketing inventory and fulfillment program.
• Participates in marketing fulfillment initiatives, campaign distribution, e-commerce platform auditing and maintenance, and vendor management and evaluations.
• Shares executive summary of findings to ensure team is tracking against full year goals.
• Supports PIHA team working with Design Project Manager, Production Manager, and Marketing Fulfillment Manager for project intake and coordination.
• Collaborates with cross-functional teams involving Marketing, Operations, Warehouse teams, and Partners in their efforts to produce and disseminate new products/projects to Operations within established timelines.
• Solves all questions and assistance requests from store operators regarding marketing collateral and shipments in a timely manner.

Requirements

• Bachelor’s degree in Marketing, Communications, Supply Chain Management or related field required.
• Minimum three years of relevant marketing and brand development experience, preferably in a nationally branded retail/hospitality environment.
• Successful completion of annual store training.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Skills

• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite.

Benefits

• Hybrid Work schedule.
• 401K with company match.
• Yearly bonus opportunity.
• Full medical, dental, and vision insurance.
• On-site fitness center, biometric screen, and flu shot clinic.
• Discounts at Panda restaurants, theme parks, and gym memberships.
• Paid time off starting at 15 days with 7 federal holidays.
• Continuous education assistance and scholarships.
• Income protection including Disability, Life and AD&D insurance.
• Bereavement leave.

Pay

Pay Range: P2 $72,000-$101,500/Annual Within the range, individual pay is determined using various factors, including work location and experience.

Schedule

Hybrid Work schedule.

Benefits

• Full medical, dental, and vision insurance.
• On-site fitness center, biometric screen, and flu shot clinic.
• Discounts at Panda restaurants, theme parks, and gym memberships.
• Paid time off starting at 15 days with 7 federal holidays.
• Continuous education assistance and scholarships.
• Income protection including Disability, Life and AD&D insurance.
• Bereavement leave.