Marketing Development Representative

About the role

This role sits at the intersection of marketing and sales, requiring strong communication skills, curiosity, and a sharp understanding of customer needs. You will be the first point of contact for prospective customers engaging with our brand, playing a critical role in converting inbound interest into qualified opportunities for our sales team, and supporting the field marketing team.

Responsibilities

• Respond to and qualify inbound leads from marketing channels (web, events, campaigns)
• Engage prospects via email, phone, and social channels to understand their business challenges and goals
• Conduct discovery conversations to assess fit, urgency, and buying intent
• Schedule qualified meetings for Account Executives
• Maintain accurate records of all interactions in CRM (e.g., Salesforce)
• Collaborate closely with marketing to provide feedback on lead quality and campaign performance
• Continuously refine messaging and outreach based on prospect insights
• Meet and exceed monthly targets for qualified opportunities and pipeline contribution

Requirements

• 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred)
• Strong written and verbal communication skills
• A customer-first mindset with the ability to ask thoughtful, probing questions
• High level of organization and attention to detail
• Ability to manage multiple inbound conversations simultaneously
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus
• Interest in AI, customer experience, or enterprise technology

Qualifications

• Education: Bachelor's degree in Business Administration, Communications, Marketing, or related field
• Experience: 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred)

Skills

• Communication Skills
• Customer Service Orientation
• CRM Tools Familiarity
• AI and Customer Experience Knowledge

Benefits

• Data Protection Standards Compliance
• Equal Opportunities Policy
• Flexible Work Schedule
• Professional Development Opportunities

Pay

$80,000—$108,000 USD

Schedule

Full-time