Marketing Creative Operations Manager - Creative Project Management

Job Summary

The Marketing Creative Operations Manager’s primary role is to lead the execution of creative deliverables by owning the end-to-end process from intake through delivery. They are responsible for guiding and elevating the process between internal stakeholders and in-house creative teams, resourcing, prioritizing and managing the execution of projects within the assigned verticals from beginning to end.

Duties

• Own, resource and manage approximately 50+ complex, concurrent projects from intake through delivery using multiple project management tools
• Deliverables include emails, banner ads, landing pages, social campaigns and videos
• Continuously monitor and optimize the team’s flow of work to ensure timely deliveries while also anticipating and mitigating potential bottlenecks
• This includes prioritizing project schedules, allocating resources and balancing the workload across the team
• Proactively communicate project status/issues/roadblocks and shifts in priority
• Lead weekly meetings to communicate and track the status of each deliverable and make sure there’s proper documentation of all projects
• Create efficiencies in existing process, establish new process whenever needed, and ensure it is scalable
• Efficiently and effectively manage day-to-day problems, and communicate effectively in difficult and time sensitive situations
• Understand when (and why) to escalate issues

Required Skills

• 5-7 years of in-house or agency creative project management experience, preferably in a fast-paced setting
• Mastery of project management principles and characteristics
• Demonstrated understanding of the creative process across digital channels
• Advanced experience with Workfront and JIRA preferred
• A proven ability to remain calm, effective and productive under pressure
• A track record of proactively solving complex problems and knowing when to escalate issues with a clear recommendation
• A exceptional communication, interpersonal, organization, and problem-solving skills

Preferred Skills

• Experience prioritizing and managing 50+ concurrent projects in a fast-paced environment

Minimum Basic Qualifications

• Must have a valid driver's license and reliable transportation
• Must be able to pass a background check and drug test

Benefits

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.