Marketing Coordinator - Animal Emergency Clinic - O'Fallon

About the role

The Marketing Coordinator supports the hospital's internal and external marketing functions by coordinating educational programs, community outreach activities, client communications, intern programs, and promotional initiatives. This role assists hospital leadership in building and maintaining the hospital's brand reputation, referring veterinarian relationships, and community presence.

Responsibilities

• Intern and Student Programs: Coordinate visits and activities for veterinary school students and externs including scheduling, communication, and required documentation.
• Manage the intern selection and assimilation process including maintaining application platforms, organizing applications, liaising with veterinary schools, assisting new interns with relocation and orientation, and developing rotational schedules.
• Continuing Education and Events: Organize and support continuing education classes, seminars, and referring veterinarian events. Manage hospital involvement in local community events including planning, materials coordination, and on-site representation.
• Career Development: Coordinate special events for staff and referring Veterinarians including holiday gifts, appreciation luncheons, and recognition programs.
• Communications and Outreach: Communicate hospital news, announcements, service updates, and promotional information to referring Veterinarians via direct mail, email, and other channels. Update hospital website, social media pages, brochures, and other marketing materials as directed.
• Client and Community Relations: Send client cards and letters including thank-you notes, welcome cards, and sympathy cards as directed. Maintain client communication initiatives including newsletters, birthday cards, and wellness reminder campaigns.
• Marketing Support: Assist hospital and regional managers in evaluating and pursuing new marketing opportunities across digital, print, radio, and social media platforms. Coordinate promotional activities for newly hired Veterinarians. Order, inventory, and distribute marketing materials including brochures, business cards, pens, magnets, and signage. Assist with veterinary recruiting efforts including job posting coordination and scheduling of candidate visits.
• Track and report on marketing activities and referring veterinarian engagement metrics.

Qualifications

• Knowledge of principles of marketing, public relations, and advertising.
• Excellent written and verbal communication skills.
• Creative problem-solver with ability to work independently.
• Proficiency with Microsoft Office Suite; experience with email marketing and social media management tools preferred.
• Team player who is self-motivated and detail-oriented.
• Familiarity with hospital policies and procedures.
• Willingness to travel locally as required.

Physical Requirements

• Dependable attendance is required.
• Must be willing to travel to community events and other hospital locations as required.
• Must be able to lift up to 30 pounds (for transporting marketing materials).

Schedule

This is an onsite position with 80% travel.

What We Offer

• Medical, dental, and vision insurance.
• Paid Parental Leave (birth, adoption, foster).
• 401(k) with discretionary contribution.
• Team Member Pet Discounts.
• Emotional wellbeing support — including Calm app access and 24/7 EAP.
• Career development resources.
• Grant Circle — a relief fund for team members facing personal hardship.

Pay Range

$20—$26 USD