Marketing Content Specialist I - Vaux
ArcBest · Fort Smith, AR · 2 wk ago
ManagementFull-time
About the role
The Marketing Content Specialist develops, produces, and maintains marketing content that supports awareness, demand generation, customer engagement, and commercial growth across the Vaux Technology Suite. This position serves as the primary content development resource for Vaux and collaborates with internal teams and ArcBest Marketing to create compelling content that communicates the value of Vaux solutions.
Responsibilities
- Create and maintain customer-facing content (presentations, case studies, white papers, videos, web, and sales materials).
- Translate technical concepts into clear, compelling marketing and sales messaging.
- Collaborate with subject matter experts to develop content supporting commercialization goals.
- Support thought leadership initiatives within automation, robotics, and logistics markets.
- Develop sales enablement materials, including executive briefings, ROI narratives, and proposals.
- Partner with Sales and Solutions Engineering to identify content needs and improve effectiveness.
- Manage and update content libraries to ensure accuracy and consistency.
- Maintain website content and support SEO and optimization efforts.
- Execute digital marketing activities, including social media, email campaigns, and lead generation.
- Monitor engagement metrics and recommend content and campaign improvements.
- Coordinate creation of multimedia assets (videos, testimonials, demos, photography).
- Capture customer success stories and develop case studies demonstrating business value.
- Support customer advocacy and reference programs.
- Assist in planning and executing events, trade shows, and webinars, including content and logistics.
- Ensure brand alignment and consistency across all materials and channels.
- Support campaign execution, project timelines, and content production schedules.
- Coordinate with internal teams and external vendors/agencies.
- Track marketing performance and support reporting activities.
- Contribute to strategic initiatives and cross-functional commercialization efforts.
- Perform other duties and projects as assigned.
Requirements
- Bachelor’s Degree in Marketing, Communications, Journalism, Public Relations, Business, English, Graphic Design, or related field (preferred).
- 2 years of marketing, content development, communications, journalism, or related experience (preferred).
- Experience creating content for B2B organizations (preferred).
- Experience supporting industrial technology, logistics, manufacturing, automation, robotics, software, or related industries (preferred).
- Demonstrated ability to develop written, visual, and digital content.
- Experience with social media, website content management, and email marketing.
- Experience supporting trade shows, events, and marketing campaigns (preferred).
Skills
- Proficient in Microsoft Office Suite and content creation tools.
- Experience with Content Management Systems (CMS), Salesforce or similar CRM platforms, marketing automation platforms, Adobe Creative Suite or similar design tools, video editing, and multimedia tools.
- Experience with project management software.
- Excellent verbal, written, presentation, and interpersonal communication skills.
- Commitment to understanding customer needs and creating content that supports business outcomes.
Schedule
Generally, 8:00 am – 5:00 pm with occasional irregular hours depending on workload.
Travel
Minimal (0%–25%) travel to customer sites, industry events, and internal meetings.