Marketing Communications & Creative Specialist

About the role

Help Build the Next 80 Years of NeighborhoodNeighborhood Home Services has been serving Central Minnesota families for 80 years. We’re looking for a creative marketer to join our team and help us build what’s next.

Responsibilities

• Create graphics and marketing materials for emails, text campaigns, postcards, promotions, events, and more.
• Design and write customer-facing content for various marketing channels.
• Work with Operations, Production, Service, Sales, and our Call Center to understand business needs and support campaigns.
• Manage projects from concept to execution, including email and SMS marketing, direct mail, customer reactivation, memberships, and lead generation initiatives.
• Coordinate with vendors and internal teams to ensure projects are completed on time and meet quality standards.
• Coordinate home shows, community events, sponsorships, customer events, and other opportunities to strengthen our local presence.

Requirements

• Experience in marketing, communications, graphic design, content, or a related field.
• Strong graphic design and visual communication skills.
• Strong writing, editing, and proofreading skills.
• Experience with email, SMS, digital, social, print, or direct-mail marketing.
• Strong organizational and project management skills.
• Attention to detail and curiosity about customer response and campaign performance.
• Willingness to learn new tools and systems relevant to home services marketing.

Qualifications

• Experience with Adobe Creative Cloud, Canva, ServiceTitan, Marketing Pro, CRM/marketing automation, commercial printing, direct mail, photography, videography, or home services marketing is a plus.

Skills

• Strong creative and organizational skills.
• Ability to manage multiple projects and deadlines.
• Confidence working with vendors and internal teams.
• Curiosity about what makes customers respond and campaigns perform.
• Willingness to learn new tools and systems.

Benefits & Perks

• Health & Dental Insurance — 100% company-paid for employee-only coverage.
• HSA plans with company contribution.
• SIMPLE IRA with company match.
• Optional vision, life, and short-term disability insurance.
• Optional LegalShield, accident, and cancer insurance.
• Paid time off.
• 6 paid holidays.
• Your birthday as a floating paid holiday.
• Family-inclusive company outings, including baseball games, hockey games, and other company events.

What Success Looks Like

• Campaigns go out on time and materials look great.
• Teams know what we’re promoting and Marketing is helping create measurable opportunities for the business.
• You develop a rhythm around our seasons, promotions, events, and recurring campaigns.
• You help us make those campaigns better every year.
• You’re ready to shift priorities and help us respond when calls slow down, new opportunities come up, or Operations needs Marketing’s help.

Why Neighborhood?

We’re proud of our 80-year history, but we’re not interested in simply doing things the way they’ve always been done. We’re continuing to improve how we serve customers, how our teams work together, and how we grow the business. Marketing is an important part of that next chapter.

We’re looking for someone who wants to help us take an 80-year Neighborhood legacy and build it into the next 80.